Item: ADP Workforce Now
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use ADP Workforce Now to process payroll, onboarding, and performance reviews. We have set up self-service for the staff so they can enter tax withholding and direct deposit changes and do open enrollment through ADP Workforce Now.

Pros and Cons

Onboarding cuts the process down by half the time
Time & Attendance allows for easy collection of time from 35 different locations
Performance reviews cuts down on so much paper

Self-service terms could be more user-friendly
Mobile app could have the ability to enter state withholdings

Return on Investment

Ability to move away from paper for onboarding and performance reviews
Ability to move away from standard employee personnel files

Scalability

ADP Workforce Now can be utilized at all our locations.

Systems Integrated With

Carrier Connections

We have several carrier connections for our benefit providers. It takes a bit to get them set up, but once they are up and running, it great.

Alternatives Considered

Paycom

Paycom is geared to the employee and the back-end was not as simple

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Support Rating

We have a dedicated rep, and she is fabulous. I have complete trust in what I'm being told.

Likelihood to Recommend

Everything is in ADP Workforce Now, and that makes it great. But turning on all the features usually comes with a cost and implementation fees. It is a good product, and I haven't found any other product that can do everything, and it is correct.

ADP Workforce Now - Can't live without it!

Overall Satisfaction with ADP Workforce Now