ADP Workforce Now Satisfaction
September 23, 2024

ADP Workforce Now Satisfaction

Patrisha Williams | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP Workforce Now for everything with the exception of recruitment and will soon be transitioning to ADPs recruitment module. Business problems addressed are plentiful as they occur however recently with the performance dashboard. I love the updates! I use the platform as a practitioner and employee which affords me the ability to see the system operations from all ends.

Pros

  • Integration
  • Analytics
  • Customer Support

Cons

  • Product feedback (implementation)
  • Consistency (support)
  • More onsite training opportunities
  • Increased engagement
  • Increased Accuracy
Integration are seamless with adequate support
  • Recruiting
  • Background Screenings
  • TA

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

All needs are being met
It’s well suited and has the ability to address large and small business needs.

ADP Workforce Now Feature Ratings

9.3
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
10
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
9.2
Pay calculation
8
Support for external payroll vendors
7
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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