The Sickest Social Media Management Application Ever
Anonymous | TrustRadius Reviewer
May 22, 2018

The Sickest Social Media Management Application Ever

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with AgoraPulse

AgoraPulse is currently the premier social media tool used by TMC MindShare. We use AgoraPulse to schedule post and monitor user comments/mentions while analysis monthly or biweekly reports.
  • Direct Publishing to Facebook, Instagram, and Twitter
  • Reporting KPI's
  • All in One Inbox
  • Data Retention Period
  • None
  • None
2 - Social Analytics
Social Media Management
Conversation Management
Bot Development and Management
  • Was never measured for 2017 to present.
Its way better for reporting and user permission and use cases
Helps to monitor social media activity and reduce the time for approval of content by clients.

Agorapulse Feature Ratings

Boolean keyword searches
7
Filtering out noise/spam
5
Content planning and scheduling
10
Audience targeting
8
Workflow management
10
Customer interaction histories
9
Bulk actions
10
Campaigns and promotions
9
Twitter
10
Facebook
10
Instagram
10
Campaign success analytics
10
Real-time tracking
8
Competitor analysis
2
Role-based user permissions & privileges
10
Mobile access
10

Using AgoraPulse

2 - Social Media and Google Adwords Certified
Information Technology Specialists
Conversation managers
  • Competitive Overview
  • Reporting
  • Social Media Management
Based on the usefulness of the software

Evaluating AgoraPulse and Competitors

  • Product Features
  • Product Usability
  • Analyst Reports
NO
I won't change a thing.

AgoraPulse Implementation

AgoraPulse Support

Based on customer service response time and knowledge.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - Based on the software use within my company.

Using AgoraPulse

Cause I love the software.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Convenient
Feel confident using
Familiar
None
  • Publishing - Social Media Calendar
  • Reporting
  • Competitive Analysis