Airtable Should Be Revered
Anonymous | TrustRadius Reviewer
August 09, 2019

Airtable Should Be Revered

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Airtable

We use Airtable across departments, but mainly in our social media and content marketing services. It's also in use as a kind of collection area for lead submissions from our website and print resale pricing that we can present to clients. It's easy to collaborate on Airtable, it works seamlessly with other apps, and it's customizable beyond recognition.
  • Collaboration Tool
  • Planning Tool
  • Integration with Other Apps
  • Lots of ways to customize
  • Very expensive for the paid plan
  • More embed options
  • More privacy options for clients viewing tables
  • Been able to scale my offerings
  • Been able to templatize processes
  • Been able to ease tracking of errors/bugs/change requests
It's such a friendly program to use, and there's just so many resources available to people trying to learn it or build new things. Their support is great, and they make it easy to find answers to your questions. It's easy to use but difficult to master, that might be a better way to put it.
Haven't had to use their live support much, but they have tons of resources online. It's been quite simple to find answers to my questions, no matter how difficult. So far, their support available online has been sufficient for us. No need to call in. I do enjoy a good tech support chat though.
Airtable is much more user friendly than Smartsheet in my opinion. Though Smartsheet has a lot of functionality as well, it comes off as cold and technical. Airtable is fun to use, and kind of addicting to be completely honest. I've also tried Sheets instead of Airtable, but nothing has matched up.
I recommend Airtable all the time. It just takes a little while to set it up the way you want, and figure out how to fit it to your needs, but then it's smooth sailing. There's tons of resources for learning it, and I can't think of a situation it wouldn't be useful. You can literally do anything you want besides create graphics.

Airtable Feature Ratings

Task Management
8
Resource Management
10
Gantt Charts
8
Scheduling
7
Workflow Automation
5
Team Collaboration
10
Support for Agile Methodology
6
Support for Waterfall Methodology
6
Document Management
9
Email integration
8
Mobile Access
10
Timesheet Tracking
10
Change request and Case Management
8
Budget and Expense Management
9