Overview
What is Ascentis (discontinued)?
Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.
Santis offers you everything in the sales call and delivers only a part of it. Implementation and often is unavailable to communicate with you at all for a long time
Ascentis HR is where you want to be with your firms HR offering if you want a local company that cares about what they are selling.
Ascentis HR - It just works!
One and a half years in.
User friendly software in a hard times industry
New User w/ Honest Feedback
Medium Product
HRIS and Payroll System Excellence
Ascentis is great and could be even greater with a few tweaks
Short, Sweet and Simple, Sincere Review
More bang for your buck! And great support to boot!
Technical System View
Ascentis--once you get past the learning curve, it's great
Ascentis - Cost Effective HRIS for Smaller Firms
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Update personal information (151)8.686%
- Pre-built reports (142)7.474%
- Employment history (140)7.373%
- Report builder (144)7.070%
Pricing
What is Ascentis (discontinued)?
Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Rippling?
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…
What is SAP SuccessFactors?
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 6.8Employee demographic data(137) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 7.3Employment history(140) Ratings
Employment history is the ability to track previous positions held.
- 6.9Job profiles and administration(128) Ratings
Job profiles and descriptions can be created and edited.
- 6.7Workflow for transfers, promotions, pay raises, etc.(126) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 5.3Organizational charting(90) Ratings
Organizational charting is the ability to create hierarchical charts.
- 8Organization and location management(109) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 8.7Compliance data (COBRA, OSHA, etc.)(102) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 7.1Pay calculation(115) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 6.1Support for external payroll vendors(62) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.3Off-cycle/On-Demand payment(28) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 6.7Benefit plan administration(108) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 9.2Direct deposit files(100) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8.6Salary revision and increment management(92) Ratings
Salary revision is the ability to modify individual employee pay.
- 8.8Reimbursement management(51) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 8Approval workflow(99) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7Balance details(99) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 8.4Annual carry-forward and encashment(84) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 7.8View and generate pay and benefit information(138) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.6Update personal information(151) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 5.4View company policy documentation(110) Ratings
Employees can review company handbook, and corporate policy documents.
- 6Employee recognition(61) Ratings
thank a team member
- 7.4View job history(108) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 5.8Tracking of all physical assets(33) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 7Report builder(144) Ratings
Report builder allows custom reports to be created using a GUI.
- 7.4Pre-built reports(142) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 4.6Ability to combine HR data with external data(73) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 5.3New hire portal(98) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 4.9Manager tracking tools(76) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 6.7Corporate goal setting(43) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 7.6Individual goal setting(53) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 7.1Line-of sight-visibility(38) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 7.2Performance tracking(50) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 5.6Performance plans(59) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 5.6Performance improvement plans(50) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 5.9Review status tracking(57) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 6.5Review reminders(55) Ratings
System can generate reminders to ensure review completion timeliness.
- 6.6Multiple review frequency(50) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 6.4Create succession plans/pools(21) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 6.4Candidate ranking(21) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 5Candidate search(27) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 5.8Candidate development(23) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 5.5Job Requisition Management(85) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 5.3Company Website Posting(79) Ratings
Software allows postings to be displayed on the company website
- 5.7Publish to Social Media(59) Ratings
Software provides ability to publish postings to social media sites
- 5.8Job Search Site Posting(71) Ratings
Software provides ability to publish postings to top job search sites
- 5.6Duplicate Candidate Prevention(57) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 5.7Applicant Tracking(83) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 5.3Notifications and Alerts(69) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Ascentis (discontinued)?
Ascentis was acquired by UKG in March of 2022. The service will be discontinued.
Ascentis (discontinued) Screenshots
Ascentis (discontinued) Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(323)Attribute Ratings
- 6.3Likelihood to Renew12 ratings
- 6.6Availability5 ratings
- 7.1Performance4 ratings
- 7.6Usability44 ratings
- 8.2Support Rating150 ratings
- 8.3Online Training4 ratings
- 8In-Person Training1 rating
- 8.3Implementation Rating5 ratings
- 9Configurability1 rating
- 6.7Product Scalability4 ratings
- 3Ease of integration1 rating
- 9.6Vendor pre-sale3 ratings
- 9.6Vendor post-sale3 ratings
Reviews
(1-4 of 4)Ascentis--once you get past the learning curve, it's great
- Ascentis helps out when I don't understand something with the system and need help figuring it out.
- They are good at responding back.
- I like the Ascentis community. It has a lot of useful information for its users.
- I think the time responding back could be a lot quicker than it has been.
- Employee demographic data
- 90%9.0
- Employment history
- 80%8.0
- Job profiles and administration
- N/AN/A
- Workflow for transfers, promotions, pay raises, etc.
- 70%7.0
- Organizational charting
- 80%8.0
- Organization and location management
- N/AN/A
- Compliance data (COBRA, OSHA, etc.)
- N/AN/A
- Pay calculation
- 80%8.0
- Support for external payroll vendors
- N/AN/A
- Off-cycle/On-Demand payment
- N/AN/A
- Benefit plan administration
- 80%8.0
- Direct deposit files
- N/AN/A
- Salary revision and increment management
- N/AN/A
- Reimbursement management
- N/AN/A
- Approval workflow
- 80%8.0
- Balance details
- N/AN/A
- Annual carry-forward and encashment
- N/AN/A
- View and generate pay and benefit information
- N/AN/A
- Update personal information
- 90%9.0
- View job history
- 90%9.0
- View company policy documentation
- N/AN/A
- Employee recognition
- N/AN/A
- Tracking of all physical assets
- 70%7.0
- Report builder
- 90%9.0
- Pre-built reports
- 90%9.0
- Ability to combine HR data with external data
- N/AN/A
- Performance plans
- N/AN/A
- Performance improvement plans
- N/AN/A
- Review status tracking
- N/AN/A
- Review reminders
- N/AN/A
- Multiple review frequency
- N/AN/A
- Create succession plans/pools
- N/AN/A
- Candidate ranking
- N/AN/A
- Candidate search
- N/AN/A
- Candidate development
- N/AN/A
- New hire portal
- 60%6.0
- Manager tracking tools
- 80%8.0
- Corporate goal setting
- N/AN/A
- Individual goal setting
- N/AN/A
- Line-of sight-visibility
- N/AN/A
- Performance tracking
- N/AN/A
- Job Requisition Management
- N/AN/A
- Company Website Posting
- N/AN/A
- Publish to Social Media
- N/AN/A
- Job Search Site Posting
- N/AN/A
- Duplicate Candidate Prevention
- N/AN/A
- Applicant Tracking
- N/AN/A
- Notifications and Alerts
- N/AN/A
- I think the employees like this system. It is fairly easy to use.
- Reports
- Time system
- HR administration
- Payroll
- Taxes
- Creating reports the way we would like them created
- New graph chart
- Being about to access information without logging into the admin side
- To create reviews for managers and employees
- Price
- Product Features
- Product Usability
- Implemented in-house
- Timekeeping system not working properly
- Errors when logging in
- Online training
- Logging in and out
- Accessing employees' information
- In the beginning, creating the reports
Robust menu of a la carte subscriptions
- Customer Service
- Updating according to changes in regulation
- HR Module easy to use
- NOVA time
- Time Keeper Hard to Use
- Time Keeper terrible FMLA Module
- Time Keeper confusing configuration
- Would like to have a dedicated customer service support person, instead of a call center
- Employee demographic data
- 80%8.0
- Employment history
- 80%8.0
- Job profiles and administration
- 80%8.0
- Workflow for transfers, promotions, pay raises, etc.
- 80%8.0
- Organizational charting
- 80%8.0
- Organization and location management
- 80%8.0
- Compliance data (COBRA, OSHA, etc.)
- 80%8.0
- Pay calculation
- 80%8.0
- Support for external payroll vendors
- N/AN/A
- Off-cycle/On-Demand payment
- 90%9.0
- Benefit plan administration
- 80%8.0
- Direct deposit files
- 80%8.0
- Salary revision and increment management
- 80%8.0
- Reimbursement management
- N/AN/A
- Approval workflow
- 80%8.0
- Balance details
- 80%8.0
- Annual carry-forward and encashment
- 80%8.0
- View and generate pay and benefit information
- 80%8.0
- Update personal information
- 80%8.0
- View job history
- 80%8.0
- View company policy documentation
- 80%8.0
- Employee recognition
- 80%8.0
- Tracking of all physical assets
- N/AN/A
- Report builder
- 60%6.0
- Pre-built reports
- 60%6.0
- Ability to combine HR data with external data
- 60%6.0
- Performance plans
- N/AN/A
- Performance improvement plans
- N/AN/A
- Review status tracking
- N/AN/A
- Review reminders
- N/AN/A
- Multiple review frequency
- N/AN/A
- Create succession plans/pools
- N/AN/A
- Candidate ranking
- N/AN/A
- Candidate search
- N/AN/A
- Candidate development
- N/AN/A
- New hire portal
- 50%5.0
- Manager tracking tools
- 50%5.0
- Corporate goal setting
- N/AN/A
- Individual goal setting
- N/AN/A
- Line-of sight-visibility
- N/AN/A
- Performance tracking
- N/AN/A
- Job Requisition Management
- 50%5.0
- Company Website Posting
- 50%5.0
- Publish to Social Media
- 50%5.0
- Job Search Site Posting
- 50%5.0
- Duplicate Candidate Prevention
- N/AN/A
- Applicant Tracking
- 70%7.0
- Notifications and Alerts
- 10%1.0
- Positive having personal and payroll data in one system
- Negative, every enhancement a la carte comes with a hefty cost
Production
Finance
Customer Service
Sales
- na
- Connecting the organization
- unsure
- Implemented in-house
- Incorrect set up in the NOVA time module had to resort to the VP of the division
- Online training
- Recruiting
- Human Resource
- Nova Time
- na
- no
- na
- na
OK Computer...You Didn’t Learn That In School
- Ascentis HR is particularly helpful in keeping a record of past jobs and/or managers. If you have an organization that lets employees move from one department to another fairly often, this software has a tool that will help you keep track when Employee "A" moved from Supervisor "X" to Supervisor "Y" as well as from Department "B" to Department "F" without having to restart that employees length of service.
- Ascentis HR also has a number of ways that you can customize tabs. If you want to keep track of something for your organization that you don't see on one of their prefabricated tabs or screens you can make one of your own. We have made several different ones to help us keep track of different information such as driver's licenses and expiration dates as well as specific training and/or orientation tasks that we want supervisors to accomplish with their new employees.
- Ascentis HR lets you upload documents (particularly pdf) to employees files, which is particularly helpful. Additionally, you can mark these so that the employee can or cannot see them when they log onto their side of the Employee Self Service. One of the things I particularly like about these uploaded documents is that each part cluster of tabs has its own tab for attachments. When you open the "Employee" section where you find information about the employee and his/her personal information as well as job information, you will also find a tab where you can put attachments for personal and/or job-related information - such as a job description sign off or something of the like. When you open the "Compensation" section you will find another tab for attachments, and this might be where you decide to upload copies of direct deposits if you require them or wage changes.
- One of the biggest issues I have had with Ascentis HR is that it lacks updates. We started using it four years ago. We stopped using it because we were trying to piecemeal three different systems together. We tried another system for two and a half years. That didn't work out any better. We decided to give Ascentis HR another try. I was hoping that there would be a few upgrades, but the system was largely the same. On the one hand, I admit it was nice because there was not a steep learning curve, but on the other, the technology was behind a lot of the other systems that we were presented with.
- The complaint that I hear the most from my employees is that there is no app for the program and that it is extremely hard to use on any mobile device. The Employee Self Service/Portal is set to be used on a computer or laptop - not a small mobile device. With so many people using their phones as the main internet source, it does make it difficult for many of our employees to access their self-service portal outside of the work environment.
- Because it is an older system, some of the things can be a little trickier to set up. Benefits are one of them. There are multiple screens that need to be gone through and rules that need to be built. It can seem a little like a choose-your-own-adventure at times. If you don't hit the correct button on the right page, you may miss out on options down the road. There is no real safeguard built in and no particular view mode to see if things were done correctly. You have to make things "live" in order to see if your rules and the benefits worked. In addition, once the benefits have been set up correctly for the employees, it still has to be mapped and moved over for payroll to be able to see things.
- Currently, we are using their remote desktop service which requires us to move anything we want to put on our Employee's Self Service Portal from our desktops to their remote desktops and then copying the correct path to bring it back to our online version of an old MySpace page. I know that they are trying, but it seems as though it is a lot of work for something that should be a lot easier to do with a few more layout and posting options.
- Although they do have some canned reports, most of the reporting functions take time to learn and is best done when one understands how to write Custom Reports to get the information that one is seeking. The Customer Service Reps are usually more than happy to help, but it does take time to explain just what you are looking for and how to make it into a report that would help you. Overall, I think that the structure of the reporting function is solid; however, the user-friendliness of it is not.
- Employee demographic data
- 80%8.0
- Employment history
- 90%9.0
- Job profiles and administration
- 70%7.0
- Workflow for transfers, promotions, pay raises, etc.
- 50%5.0
- Organizational charting
- 60%6.0
- Organization and location management
- 60%6.0
- Compliance data (COBRA, OSHA, etc.)
- 80%8.0
- Pay calculation
- 90%9.0
- Support for external payroll vendors
- 50%5.0
- Benefit plan administration
- 60%6.0
- Direct deposit files
- 60%6.0
- Salary revision and increment management
- 70%7.0
- Reimbursement management
- 50%5.0
- Approval workflow
- N/AN/A
- Balance details
- N/AN/A
- Annual carry-forward and encashment
- N/AN/A
- View and generate pay and benefit information
- 70%7.0
- Update personal information
- 80%8.0
- View job history
- 70%7.0
- View company policy documentation
- 60%6.0
- Employee recognition
- 60%6.0
- Tracking of all physical assets
- N/AN/A
- Report builder
- 50%5.0
- Pre-built reports
- 50%5.0
- Ability to combine HR data with external data
- 50%5.0
- Performance plans
- 60%6.0
- Performance improvement plans
- 50%5.0
- Review status tracking
- 60%6.0
- Review reminders
- 50%5.0
- Multiple review frequency
- 50%5.0
- Create succession plans/pools
- N/AN/A
- Candidate ranking
- N/AN/A
- Candidate search
- N/AN/A
- Candidate development
- N/AN/A
- New hire portal
- 60%6.0
- Manager tracking tools
- 50%5.0
- Corporate goal setting
- 60%6.0
- Individual goal setting
- 60%6.0
- Line-of sight-visibility
- 50%5.0
- Performance tracking
- 60%6.0
- Job Requisition Management
- 60%6.0
- Company Website Posting
- 60%6.0
- Publish to Social Media
- 50%5.0
- Job Search Site Posting
- 50%5.0
- Duplicate Candidate Prevention
- 50%5.0
- Applicant Tracking
- 60%6.0
- Notifications and Alerts
- 60%6.0
- We have been running reports from Ascentis HR to identify our new hires after 30 days and then send them a follow-up survey to see how they are adjusting to the culture. From the results of the survey, we have been able to identify changes that needed to be made in our recruiting, orientation, and hiring practices so that our turnover is not as quick as it once was and that our new hires are better prepared for the jobs ahead of them.
4-5 Users for the HR functions (recruiting, HR, payroll)
15 Users with Manager Profiles (to do reviews and whatnot)
3XX Users for Self-Service Functions Only
- Online training
- In-person training
- Self-taught
- Updating employee data such as personal information, employment history, compensation
- Terminating employees through the termination wizard
- Transferring employees from the application side to the HR side - through the Orientation/New Hire set up
- Sending e-mails through the correspondence wizard
- Doing Open Enrollment and setting up the actual benefits
- Adding pictures to the employee's profiles - actually, adding any document to the employee's profile is a bit cumbersome
- The Employee Self-Service Website - not having it set up for a mobile interface makes it difficult for the employees. Also setting it up can be cumbersome for the HR professionals who are setting it up.
Ascentis - The most cost effective, robust, and fully customization software on the market.
- Benefit Administration - The system fully automated the benefit elections at on-boarding and open enrollment. The carrier connections made life so much easier as it eliminated the need to access multiple benefit carriers to do simple tasks.
- On-boarding - The system allowed the organization to utilize and change processes to meet the need of the organization by providing additional documents during the on-boarding process to only the employees who were required to complete them.
- HRIS - The HRIS system was so easy to use and allowed the organization to almost eliminate the need for hard copy employee files
- Reporting - the report writer system was fantastic. It allowed me to develop custom reports that were necessary in my day to day functions. It also allowed me the flexibility to run the reports quickly when requested by management.
- Recruitment - when setting up the recruiting module some information was not clearly defined which required the organization to pay Ascentis to fix the issues within the module. If it was clearly articulated by Ascentis that they could complete the customization at the time of implementation it would not have cost the organization a fairly significant amount of money to fix the issue 2 years later.
What are the special customization needs of the client at the time of implementation?
- Employee demographic data
- 90%9.0
- Employment history
- 90%9.0
- Job profiles and administration
- 90%9.0
- Workflow for transfers, promotions, pay raises, etc.
- N/AN/A
- Organizational charting
- 90%9.0
- Organization and location management
- 90%9.0
- Compliance data (COBRA, OSHA, etc.)
- 90%9.0
- Pay calculation
- 90%9.0
- Support for external payroll vendors
- 100%10.0
- Benefit plan administration
- 100%10.0
- Direct deposit files
- 100%10.0
- Salary revision and increment management
- 80%8.0
- Reimbursement management
- N/AN/A
- Approval workflow
- N/AN/A
- Annual carry-forward and encashment
- N/AN/A
- View and generate pay and benefit information
- 100%10.0
- Update personal information
- 100%10.0
- View job history
- 100%10.0
- View company policy documentation
- 100%10.0
- Employee recognition
- N/AN/A
- Tracking of all physical assets
- 100%10.0
- Report builder
- 100%10.0
- Pre-built reports
- 90%9.0
- Ability to combine HR data with external data
- N/AN/A
- Overall, the system allowed for me to provide quick on the spot answers to employee questions as well as ad hoc reporting to the management team.
- The system is so robust it addressed the need to for additional processing time when it came to benefits administration and payroll.
- Xtensia
- Payroll
- HRIS
- Recruiting
- To reduce man hours and overall errors when completing full life-cycle employee processing from recruiting, on-boarding, conversion to an employee, benefits, and payroll.
- Performance Management
- Price
- Product Features
- Product Usability
- Implemented in-house
- The recruiting module was not clearly defined on what could be implemented and customized. There was a feature that could have been added at the time of implementation to capture additional necessary data; however, it was not provided to the organization until well after implementation at a cost. There would not have been a cost to the company if the customization took place during the implementation.
- HRIS - the only issue was the short time table to collect and analyze data.
- Benefit Administration - the flow of information to the carriers
- HRIS - I was easily able to pull data when needed
- Recruiting/On-boarding - the flow of information was easy and the system provided prompt notifications when a person moved from one status to another in the system.
- Some report functions could be cumbersome when trying to determine what the actual data is needed. The fields were not always as user friendly as I would like.