Atera - to good to be true? Did everything I wanted and only gets better!
Updated March 26, 2022
Atera - to good to be true? Did everything I wanted and only gets better!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Atera
We use Atera to remotely manage our client's networks. It addresses remote support, patch management, backup & Security.
- Remote management for PC's and Macs
- Mobile Application for on the go support
- Patch Management
- Reporting & Alerts
- Additional features added to Mobile application to match web platform
- Improved Password Manager
- Additional customization and filtering
- Lowered our costs significantly without impacting productivity
- Allowed us to grow and use more paid features when needed
- N-able RMM (formerly Solarwinds RMM)
Patch management and Mac support was terrible with Solarwinds. Opened many tickets and it was always going to be fixed in the next update.
Atera worked for the start!
Cost of Solarwinds kept going up all the time and they added features we didn't need or use....regardless you would still have to pay.
Atera worked for the start!
Cost of Solarwinds kept going up all the time and they added features we didn't need or use....regardless you would still have to pay.
It's very easy to use and if we have a question we can always get a hold of someone to answer us. We created a bunch of automated tasks and they also have a large selection of templates you can leverage. We are have saved a huge amount of time because of this.
Now I don't have to worry every time we add another client or endpoint. The pricing is stable and the features it brings to the table at this price point are incredible. We are probably using 60% of the included features and that's still an incredible deal.
Do you think Atera delivers good value for the price?
Yes
Are you happy with Atera's feature set?
Yes
Did Atera live up to sales and marketing promises?
Yes
Did implementation of Atera go as expected?
Yes
Would you buy Atera again?
Yes