Item: Atlassian Confluence
Rating: 6
Author: Jake Smith

Overall Satisfaction with Atlassian Confluence

Use Cases and Deployment Scope

Confluence is being used by one of our main clients to manage documentation and assets. We have many developers using Confluence documents for communication and organizing agile practices. It solves problems of teams not being co-located and helping with communication across physically divided teams. When the research group completes user studies they post them on confluence so all can access them.

Pros and Cons

Pros

Organizes critical business documentation
Gives access to knowledge to whoever needs it
Collaborating with multiple teams

Cons

It has a decent learning curve getting people accustom to using it.
Interface could use improvements
Finding documents can sometimes be difficult if you forget their name.

Return on Investment

Increased transparency
One more thing to update

Alternatives Considered

Basecamp and Trello

It's a more robust solution with a lot of features, yet with that comes more complexity.

Other Software Used

Adobe Photoshop, Evernote, Adobe Acrobat DC

Likelihood to Recommend

Confluence is great in assisting to create transparency in an organization by having a place to post important documents or meeting notes that anyone with access can view and comment on. I would say the largest downside is getting people in the origination into a habit of using the software on a daily basis.

Confluence Feature Ratings

Comments

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Robust yet sometimes overly complex