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Basecamp is good for beginner users of Project Management tools
June 05, 2019

Basecamp is good for beginner users of Project Management tools

Yosa Addiss | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

Basecamp is used by our non-profit organization to organize monthly and long term projects.
  • Messaging groups of people with project updates
  • Many means of access- through mobile and desktop applications
  • Easy to use
  • It's so easy for one project to turn into a jumble of many smaller pieces
  • No hierarchy for projects
  • No timeline. It's hard to keep timelines of project components clear
  • Basecamp has been a great place to work on monthly projects where the team members change over time.
  • The archive feature is great and gives access to years of our projects all in one system.
  • The free features are really wonderful for people just wanting to try it out, or for projects with no budget.
Basecamp is more entry level and has a much easier set up than most of the competitors. I greatly prefer Trello, but when I am working with new marketers they always suggest Basecamp. Basecamp is good, but it is just so easy to get the multiple pieces of a project jumbled together into one conversational thread.
Basecamp is suited to individual small tasks to collaborate with others. It is a free tool and that can make it an excellent gateway into the world of project management tools. I recommend it as an option for people just starting out.

Basecamp Feature Ratings

Project Management
6.5
Task Management
5
Resource Management
5
Gantt Charts
5
Scheduling
7
Workflow Automation
3
Team Collaboration
10
Document Management
8
Email integration
10
Mobile Access
10
Timesheet Tracking
Not Rated
Change request and Case Management
2
Budget and Expense Management
Not Rated
Professional Services Automation ()
Not Rated

Evaluating Basecamp and Competitors

  • Prior Experience with the Product
Colleagues choose basecamp because it is the only one they are used to and they don't know there are other options available.

Using Basecamp

Basecamp is ok, but I don't quite understand why people like it so much. There are other free tools that work as well or better. It is always colleagues who have recently finished college who are so set to using basecamp, so perhaps it is the one they have used in school? I wonder because it is suited to one clear project, not a project with multiple pieces. Trying to manage an event that has web ads, social ads, a postcard, and a landing page is really not well suited to Basecamp, at least the way we were using it.
ProsCons
Relatively simple
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Do not like to use
Difficult to use
  • Starting a project and inviting people to join is a very smooth and easy process
  • The mobile and desktop versions make the project easy to access
  • The email digest feature works very well.
  • It is very difficult to keep the individual elements of a project organized. Inevitably three or more items of creative are discussed in the same message thread and approvals and files get mixed up.
Yes, but I don't use it