Great decision to go with BigCommerce!
September 06, 2019
Great decision to go with BigCommerce!
Score 8 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with BigCommerce
BigCommerce is being used by the whole organization as an e-commerce shopping platform. 100% of our business is conducted online so it is our point of entry for customers. BigCommerce is a simple platform that doesn't require (for the most part) developers to do updates. The user interface is simple to use and effective.
- Easy learning curve
- Good customer support
- Easy-to-use interface
- Theme updates often require developers
- Not as many apps as Shopify
- Reduced costs of merchandising.
- Reduced developer resources.
- Attractive templates to choose from.
$1 to $10 million
We are able to connect to multiple apps. This includes apps for accounting, shipping, warehouse operations, and more.
Magento requires more developer resources which gets expensive and frustrating, particularly if you don't have an on-site development team. Shopify looks like a good platform, however, you have to pay for almost all apps. BigCommerce has more apps included with the platform which helps to keep costs down.
BigCommerce Feature Ratings
Evaluating BigCommerce and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
- Positive Sales Experience with the Vendor
- Third-party Reviews
Product features and reputation were the most important. We needed a solution to replace Magento, and BigCommerce ticked all of the boxes.
I wouldn't change anything.