BigCommerce isn't worth the price
March 25, 2022

BigCommerce isn't worth the price

Doug Walker | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Software Version

Plus

Overall Satisfaction with BigCommerce

I took over maintenance on a website using BigCommerce. They used it as their main website and shopping cart platform.
  • Easy setup.
  • Page Layouts.
  • Make add-ons simpler to use.
  • Make product options easier.
  • BigCommerce is overpriced for what you get.
Admin area is hard to navigate.
We used Zoho interface but had to hire an outside API programmer and use a third party add-on to make it work properly.

Do you think BigCommerce delivers good value for the price?

No

Are you happy with BigCommerce's feature set?

No

Did BigCommerce live up to sales and marketing promises?

No

Did implementation of BigCommerce go as expected?

I wasn't involved with the implementation phase

Would you buy BigCommerce again?

No

I use several different eCommerce platforms and BigCommerce is not one I would choose. I find it overly complicated and hard to customize the style and layout.

BigCommerce Feature Ratings

Product catalog & listings
6
Product management
6
Bulk product upload
6
Branding
6
Mobile storefront
3
Product variations
6
Website integration
5
Visual customization
4
CMS
3
Abandoned cart recovery
3
Checkout user experience
5
eCommerce security
5
Promotions & discounts
5
Personalized recommendations
5
SEO
4
Multi-site management
Not Rated
Order processing
5
Inventory management
5
Shipping
5
Custom functionality
2