Item: BigCommerce
Rating: 10
Author: Chetan Singh

Overall Satisfaction with BigCommerce

Use Cases and Deployment Scope

We use Bigcommerce as our primary order processing service for our website www.kapiva.in, It help us to manage orders, create offers and manage customer profiles. We don't to look anywhere else to get the sale data, all are in-build in BigCommerce. It helps us to export all sorts of reports to calculate revenue. It also is integrated with JudgeMe, which gives us feedback from customers everyday. A big chunk of our work has been made easy just because of BigCommerce.

Pros and Cons

Pros

Process orders
Integration with other tools, such as Unicommerce
Export detailed report
Enable us to create offers and coupon codes in minutes.
Managing customer profiles

Cons

Wanted feature to track history of wallet amount for a customer
Ability to replace orders and process refunds with automation
adding more filters to search an order, such as product name,

Return on Investment

It helped us to grow our sales 500% as compared to year 2021.
Definitely helped us to streamline our operations
Helps us attract users with great discounts and offers.

Approximate Annual eCommerce Revenue

$500,000 to $1 million

Scalability

It's ability to integrate with almost all the major SaaS. There are multiple customization features which can be implemented within minutes.

BigCommerce Customization

We have integrated with API of Tamper Monkey, Unicommerce, JusPay, JudgeMe and RazorPay. We have also integrated with delivery partner Shiprocket and Delhivery. We are able to use BigCommerce API with these services which helped us to run our operations smoothly. This is just a great application for any product company.

Alternatives Considered

WooCommerce, Salesforce.com and Wix

BigCommerce is quick, easy to setup with tons of features, easy to integrate with other applications. All of these great features are available for very less as compared to other application. We have tried multiple application but BigCommerce is one of those who never disappoints you. I recommed everyone to give it a try.

Key Insights

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

Yes

Would you buy BigCommerce again?

Yes

Other Software Used

Unicommerce, Kapture CRM, Canva, PayU, Ozonetel

Likelihood to Recommend

BigCommerce is suited for organizations who wants to process and manage orders in the most effective way possible. I would recommend everyone to give it a try, it will prove to be one of the best.

BigCommerce Feature Ratings

Comments

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