Item: BigCommerce
Rating: 6
Author: Melissa-Ann Dailey

Overall Satisfaction with BigCommerce

Use Cases and Deployment Scope

BigCommerce is used to host an eCommerce site including the maintenance of all landing pages, the product catalog, and analytics.

Pros and Cons

Pros

Easy to Understand Back End Dashboards
Does Well Handling Large Amounts of Site Traffic
Features Like SEO Are Built In

Cons

The WYSIWYG Editor Is Challenging to Navigate
Locating Dev Files Is Challenging to Customize Templates
The Marketplace Custom Features Aren't Always Quality Code

Return on Investment

Allowed Customization of Landing Pages and Shopping Experience
Provide Way to Manage SEO Functions

Approximate Annual eCommerce Revenue

$100,000 to $500,000

Scalability

Our team has not tried this function.

BigCommerce Customization

We have tried a number of custom APIs but have found the search for a quality one to be more time consuming then having our developer create custom code for use.

Alternatives Considered

Shopify, Wix, Salesforce Commerce Cloud and Adobe Commerce

I believe other platforms offer more robust CMS and experience managing tools making content and product updates easier to perform.

Key Insights

Do you think BigCommerce delivers good value for the price?

Not sure

Are you happy with BigCommerce's feature set?

Did BigCommerce live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BigCommerce go as expected?

I wasn't involved with the implementation phase

Would you buy BigCommerce again?

Other Software Used

Salesforce Commerce Cloud, Shopify, Adobe Commerce

Likelihood to Recommend

BigCommerce is best suited for those with some level of experience managing web platforms. In comparison, other web building platforms will more likely have a less steep learning curve.

BigCommerce Feature Ratings

Comments

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BigCommerce is a Good Option for Those With Web Platform Experience

Software Version