Simple Robust but quite expensive
April 21, 2025
Simple Robust but quite expensive
Score 5 out of 10
Vetted Review
Verified User
Software Version
Pro
Overall Satisfaction with BigCommerce
- We manage our e-commerce store (Gold/silver jewellery) via BigCommerce platform.
- Helps with Catalogue Management, Order and Inventory Management. Since it integrates well with some marketing platforms like Mailchimp, we find it quite suitable for overall order management.
- It also has storefront module, which helps you design your own store.
- Helps with Catalogue Management, Order and Inventory Management. Since it integrates well with some marketing platforms like Mailchimp, we find it quite suitable for overall order management.
- It also has storefront module, which helps you design your own store.
Pros
- Scalability : The platform's robust infra has amazed my team. We haven't faced any issues while scaling the store to upto a Million users
- Multi-device Capability : The design of storefront is quite responsive, so our offering remains consistent across devices.
- Wide-Range of Payment Gateway options : Quite good support for a variety of Payment methods, and that too without any additional transaction fees
Cons
- Limited Room for Customization of Design Templates
- Pricing Model : We hate the revenue based pricing model of BigCommerce. A concern for rapidly growing organisation like ours
- fewer third-party integrations compared to Shopify
- We do not have to worry about Platform Scalability as we rapidly scale to a million users. Saves a lot of tech bandwidth
- We saved a lot of operational efforts in managing inventory and catalogue
- One things that single-handedly destroys the ROI is the pricing. Really dissapointed by the same
$100,000 to $500,000
We are planning to shift towards headless commerce model via the APIs, due to absence of much customization
- Ease of Use: With guided onboarding, BigCommerce enables us to manage stores independently within days, reducing the need for extensive technical support.
-Comprehensive Built-In Features: BigCommerce provides a wide array of native features, minimizing reliance on third-party apps and simplifying store management
- The only issue that remains a problem is their pricing
-Comprehensive Built-In Features: BigCommerce provides a wide array of native features, minimizing reliance on third-party apps and simplifying store management
- The only issue that remains a problem is their pricing
Do you think BigCommerce delivers good value for the price?
No
Are you happy with BigCommerce's feature set?
Yes
Did BigCommerce live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of BigCommerce go as expected?
Yes
Would you buy BigCommerce again?
No
Comments
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