BigCommerce is a B2B powerhouse
Updated April 29, 2025

BigCommerce is a B2B powerhouse

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with BigCommerce

We use BigCommerce and it’s B2B edition to support online ordering for our distributors. BigCommerce has a powerful B2B engine that is far superior then the other options in the e-commerce market. With some customizations it was able to support our complex ordering process.

Pros

  • B2B edition
  • Price lists
  • Customer Support
  • Ease of Use
  • API documentation

Cons

  • Functionalities for dropshippers
  • Front end design
  • Responsive design
  • Streamline operations
  • Robust modern platform
  • Always innovating
$10 to $50 million
I think that there is room for improvement but it’s certainly powerful enough to allow us to scale our business. We are still in the beginning stages of our launch and there are a lot of areas for improvement
I would definitely like to see more integrations. Unfortunately a lot of the integrations have additional costs to them which I understand but some of them could be more reasonably priced. Their APIs are great and allow us to connect easily to our backend systems.
Their B2B features are incomparable. Shopify was another contender but didn’t have the B2B capabilities that BigCommerce has

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

No

Would you buy BigCommerce again?

Yes

BigCommerce is well suited to B2C and B2. Although their B2B product is fairly new they seem to dedicate a lot of efforts to improving that. It’s less appropriate for complex design and web layouts.

BigCommerce Feature Ratings

7.1
Product catalog & listings
8
Product management
8
Bulk product upload
10
Branding
5
Mobile storefront
5
Product variations
10
Website integration
8
Visual customization
4
CMS
6
9.0
Abandoned cart recovery
10
Checkout user experience
8
8.0
eCommerce security
8
8.0
Promotions & discounts
10
Personalized recommendations
6
SEO
8
7.8
Multi-site management
8
Order processing
7
Inventory management
10
Shipping
7
Custom functionality
7

Comments

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