BigCommerce is your one-stop point to run e-commerce
April 16, 2025

BigCommerce is your one-stop point to run e-commerce

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with BigCommerce

We have a retail and b2b store in BigCommerce. The best part of BigCommerce is that we do not have to worry about hosting, as BigCommerce hosts it on its own server. Ease of listing , selling and payment collection is very easy. Difficulties you might face is almost all additional features can be accessed using different apps which is chargeable. Editing an invoice from the backend is quite slow process.

Pros

  • Ease of Listing and making product sellable
  • Easy to navigate option for promotion, message, customer group, tracking
  • Hosting own in its server
  • easy return process and refund options

Cons

  • Editing the invoice from the backend need improvement
  • Addition of custom shipment link option
  • Option to give return period for each products
  • Option to add videos from different platforms
  • SEO Friendly
  • Custom product option
  • Listing products are easy
Lots of apps can be integrated directly with the system and are easy to set them up. Sales salesperson can have access to only sales-related data where as there is custom option too if we want to provide them extra access. API key is difficult.
We integrate for shipping and inventory updation, easy to integrate with CRM , email marketing. There is multi-channel selling option available to list the product directly in different channels instead of doing it manually in other stores. Selling of insurance with the packages are easy.
easy for customization , no lengthy coding required.

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

Yes

Would you buy BigCommerce again?

Yes

It is easy to set up a store, list the product, add shipments, fix the theme, and make the store live. Connect your domain directly and you are good to go. Pricing structure needs to be either with an enterprise plan or a different pricing group, which should have built-in functionality.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
9
Branding
9
Mobile storefront
8
Product variations
10
Website integration
9
Visual customization
10
CMS
10
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
10
Personalized recommendations
7
SEO
8
Multi-site management
10
Order processing
10
Inventory management
10
Shipping
8
Custom functionality
8

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