Easy Transition to VOIP
September 13, 2022

Easy Transition to VOIP

Greg Perlmutter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Modules Used

  • b-hive Virtual Contact Center
  • b-hive Communicator

Overall Satisfaction with Broadvoice

Hosted Solution. This provides flexibility to have remote access. Additionally, I love the Beehive app. Having virtual phone on my cell phone allows for premier customer service. As long as you have access to Wifi when traveling, you will be connected to your office seamlessly. I highly recommend this service for any size business.

Pros

  • Customer Service
  • Fast response
  • Access to Engineering
  • Great Solution Provider

Cons

  • BeeHive app
  • Remote access
  • Voice Mail to Email
  • ALL Positive
  • Cost Saving from traditional Phone bill
  • Efficiency in working remotely
Love their team approach. Sales, customer service, engineering all communicate well.

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

Broadvoice is uniquely positioned to handle small to large enterprise solutions. Can convert easily with proper infrastructure. Menu of phones are mainly Polycom & YeaLink. Businesses with a lot of CO Lines paying for analog lines need to convert to IP technology. The best part is the cost savings. The bonus will be in the efficiency of services.
Very little downside. Customes with no infrastructure of Cat 5E wiring need not apply.

Comments

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