Telemarketers be damned!
May 24, 2023

Telemarketers be damned!

Julie Alexander | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator
  • Broadvoice for Microsoft Teams

Overall Satisfaction with Broadvoice

I use B-Hive and the traditional desk phone. Having an internet based telephone system is a wonderful way to block those annoying telemarketer calls. Sometimes one will slip through the cracks but one every few months is great compared to multiple per day!

Running a busy financial services office means that I am in and out of the office constantly. B-Hive allows me to be away from the office yet still take business calls. The business calls have a special ring on my cell phone, which is very helpful in knowing how to answer the phone.

Pros

  • Filtering out Telemarketer Calls
  • Great Customer Service
  • B-Hive Communications

Cons

  • Sometimes telemarketer calls slip through
  • Filters out telemarketing calls
  • The B-Hive Communications System
  • Broadvoise fits in perfect alignment with our business goal and systems
  • Broadvoice allows me to be away from the office and still take business calls
I have only ever used Broadvoice

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

Broadvoice internet based telephone systems for businesses is a great way to filter out all of those annoying telemarketer calls! We also use the B-Hive communications system when we cannot be at the office. The B-Hive system is a wonderful way to not miss those important business calls when you have to be away from the office. With a special ringtone, we know when a business call is coming in as opposed to a personal call. That is extremely helpful when I am driving and cannot look at my phone.

Broadvoice | GoContact Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
10
Answering rules
10
Call park
10
Call screening
10
Message alerts
10
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
High quality audio
Not Rated
High quality video
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Desktop sharing
Not Rated
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

Comments

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