The best scheduling software available
Joshua Long | TrustRadius Reviewer
August 28, 2018

The best scheduling software available

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Calendly

As a freelance consultant, I use Calendly for all my meetings. I also recommend it to all my clients, most of whom switch away from their current solution because Calendly is so comprehensive and competitively priced.

I have created numerous appointment types (events) so I can share them with various segments to better structure my day around the type of work and meetings I want to batch. The custom notifications and reminder messages make follow up and confirmation that much more effective, reducing the rate of no-shows to essentially zero for me.
  • The ease of creating different appointment types allows me to perfectly tailor my availability to my preferred workflow.
  • The integration with Google Calendar, Outlook and iCal make it very easy for users to add confirmed appointments to their calendars.
  • The custom messages for confirmation and reminder notifications are great to automate follow up and reduce no-shows.
  • Being able to schedule group meetings would be the last feature to solve all my scheduling needs.
  • It has saved me countless hours of back and forth through email to find times for meetings.
  • It has also saved me from having to follow up to remind people of our meetings and reduced my no-shows to essentially zero.
  • I would estimate that it has increased the number of appointments I get by 20% since it's that much easier for prospects to find a time that works for them without having to go through the hassle of emailing back and forth or me chasing them to get on my calendar.
It's much more flexible than ScheduleOnce or TimeTrade, allowing for numerous event types.
Plus, it's cheaper than both of them, making it a no-brainer.
So far, I've found that it works great for all professional service providers and sales teams.

I haven't seen it used for on-site appointments, like medical providers or home service providers, but I'm sure it could handle those very well with their before and after appointment time buffering to factor in travel.

Using Calendly

1 - I'm a freelance consultant working with small business owners of companies between $1M and $20M in annual revenue.
1 - Just some basic logic to structure availability and understand follow up emails and timing.
  • Prospect appointment scheduling
  • Client appointment scheduling
  • Creating numerous appointment types to tailor my availability to different contacts.
  • If they add a group scheduling function, that would solve all my scheduling needs!
I've gladly paid for it for the past 4 years and don't foresee any reason to stop using it.