Save Hours with Calendly
Jared DeLong | TrustRadius Reviewer
November 24, 2018

Save Hours with Calendly

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Calendly

Calendly is being used by our customer success team for new customers to schedule their onboarding meetings with their success rep. This includes an initial call and then a training session, but we also use this for schedule one-off trainings with current customers. A custom link is sent out from each individual rep to their accounts they're working with.
  • They have a very clean and simple interface for the admin user as well as the person scheduling a time.
  • You can customize how the scheduler determines open times. The customization is very well thought out and very flexible.
  • If you upgrade to the paid version, you can set up several different meeting types which would be very valuable for teams with multiple users needing to schedule varying sessions.
  • From a design perspective, it would be nice to customize the look of their pages to match the admin's brand more.
  • If you have open time slots in your calendar, it looks at sessions based on the hour and half hour rather than 15 minute increments. For example, if I was booked from 1:30-2 and 3-4 and asked to put a 15 minute cushion between meetings, 2:15-2:45 wouldn't show up in my scheduler however it would be a time that would work for me.
  • I wish they had a bit more conditional logic built in when booking a time.
  • It's saved our team hours of scheduling meetings with customers throughout the week.
  • It's allowed our customers to schedule times that work for their entire team well in advance and also let's them schedule with one of our team members in advance if that team member is out of the office.
  • Their Chrome extension and email selector tool is so easy to use and reviews our calendars in real-time so we aren't double booked.
  • is a great tool, but Calendly's UI is much simpler and more powerful. With, you only have the ability to embed availability into an email, but with Calendly you actually have your own link to send people. They also have a Chrome extension and more customizable options when setting up your availability through Calendly.
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Calendly is great for a team on a tight budget (or no budget) that needs to be able to schedule similar meetings quickly and avoid emailing back and forth to schedule. It wouldn't be well suited for someone needing to schedule meetings with various lengths of time and at different locations because the admin user would most likely need to consider travel and all topics they were planning to cover to more appropriately choose a time that works for them. It's better for people scheduling screen shares or phone calls.