We Love Canto
Updated May 27, 2022
We Love Canto
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Canto
It's used for the legal department only. We use it to share all the information with our teammates so they can easily access, download, and work in an easier way than go to the physical documentation. And, due to the pandemic working from home, Canto solves all the documentation needs for everyone.
- Organization on the files
- Easy access for download and share
- Security regarding the fact you can share your documents with the people you want.
- Easy app
- The file migration; it can't be done one time.
- Easy to share.
- Easy to download.
- Easy to find.
- Better organization.
- Better control on users and use on the platform.
Even though they might sound alike, Canto gives better options regarding filing and using documents. And, customer service makes a big difference. They are always there to help in any situation you might have to solve ASAP. Also, the pricing adjusts to your needs; they have a plan just for you.
Do you think Canto delivers good value for the price?
Yes
Are you happy with Canto's feature set?
Yes
Did Canto live up to sales and marketing promises?
Yes
Did implementation of Canto go as expected?
Yes
Would you buy Canto again?
Yes
Using Canto
8 - we are the legal department of the company, and we have the control for contracts and significant documents for a daily basis, some of the team are not in the same city so it helps so much to have the documents ready for everyone.
2 - 2 people are in charge of having canto well organized just to make sure everything is going where it belongs.
- share document
- have access to all the documents anywhere
- have organization on the files
- to have access anywhere to any document
- that we can share and protect the shared documents
- the audio and video features for some extra information
Evaluating Canto and Competitors
Yes - Our google drive, because canto has better and easier ways to organize our documentation for a frendly access for everyone
- Product Usability
the price compared to other software, the assistance they have and how friendly is to use, we dont need a lot to make our best from this program
I think if we wolud have to, we would choose again canto, is still our best option for organization
Canto Implementation
- Implemented in-house
Change management was minimal
- the fact that not all the users were as fast as the others
Canto Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
no i did not
once I had a situation and they had a video conference with me, with visual support to enforce my situation. always smiling always trying to resolve
Using Canto
| Pros | Cons |
|---|---|
Like to use Relatively simple Feel confident using | None |
- share
- download
- to go back to a folder
Yes, but I don't use it