Handy tool with a lot of observability features
March 17, 2025

Handy tool with a lot of observability features

Rajnish Kumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint

We use Catchpoint to monitor the health of our APIs and also for certificate expiry notifications. Catchpoint also helps us make sure the web applications are up and online for the users. It even helps us with automatic Incidents, which help us take action before any adverse impact occurs. It helps with our observability goals very well and helps us stay ahead of issues.

Pros

  • Observability
  • Incident raising
  • Proactive alerting

Cons

  • Descriptive incidents
  • Details of failures
  • UI improvements
  • Helps save time working on issues with proactive alerting
  • Time saved is more than 50%
  • Helped in fewer downtimes
It was easy to setup the tool. We were able to migrate a lot of alerts from other platforms also. Overall the experience was good. It helped save a lot of time in the migration from our older in-house tools to new and more modern alerting tool. It helped in more visibility, which was better than our older tool.
Catchpoint is a cheaper and reliable solution.

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Catchpoint go as expected?

Yes

Would you buy Catchpoint again?

Yes

Its well suited for cases where healthcheck of APIs or webpages monitoring in cases of those being up or not. It also helps in monitoring pages at site level and load balancer levels. Where it needs improvement is in cases of SSL validations. It works there, but there is some scope of improvement.

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