Overall Satisfaction with Chartbeat
We use Chartbeat to track individual stations and content across the station group. At NewsNation, we are dedicated to national news content from our 110 stations. Chartbeat's spike alerts are key to find trending content from across the group. We use Chartbeat's big board in our newsroom to monitor our local stations. I also use the heads-up display and headline testing to make strategic decisions when curating content.
- Real-time analytics
- A/B testing
- User friendly
- Doesn't always match Google Analytics
- Not integrated with app
- A/B testing has allowed us to increase clickthroughs and quality of users
- We are serving content that readers want, thus increasing pageviews
Seeing breaking news in real-time is where Chartbeat shines. The big board is the biggest feature of this and I think is the most useful element of the platform.
Google Analytics gives me a better overview of my site's performance, I think; however, when it comes to real-time insights, I always turn to Chartbeat.
Do you think Chartbeat delivers good value for the price?
Yes
Are you happy with Chartbeat's feature set?
Yes
Did Chartbeat live up to sales and marketing promises?
Yes
Did implementation of Chartbeat go as expected?
I wasn't involved with the implementation phase
Would you buy Chartbeat again?
Yes