Great insights for newsrooms
December 02, 2020

Great insights for newsrooms

Michael Geheren | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chartbeat

We use Chartbeat to track individual stations and content across the station group. At NewsNation, we are dedicated to national news content from our 110 stations. Chartbeat's spike alerts are key to find trending content from across the group. We use Chartbeat's big board in our newsroom to monitor our local stations. I also use the heads-up display and headline testing to make strategic decisions when curating content.
  • Real-time analytics
  • A/B testing
  • User friendly
  • A/B testing has allowed us to increase clickthroughs and quality of users
  • We are serving content that readers want, thus increasing pageviews
Seeing breaking news in real-time is where Chartbeat shines. The big board is the biggest feature of this and I think is the most useful element of the platform.
It's just easy to use. Doesn't require training. If I have a question about a specific data point, I just hover and it tells me.
Google Analytics gives me a better overview of my site's performance, I think; however, when it comes to real-time insights, I always turn to Chartbeat.
I haven't had to interact with support, but their documentation is fantastic.

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Did implementation of Chartbeat go as expected?

I wasn't involved with the implementation phase

Would you buy Chartbeat again?


A fantastic way for all news organizations to keep track of content and make strategic decisions.