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Give me a (Chart) beat!
Updated November 10, 2021

Give me a (Chart) beat!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chartbeat

My team uses it to gauge what users are reading and how to rank stories on our website. Chartbeat is displayed prominently in our newsroom so all can see it, although only the digital team has individual logins. Chartbeat helps us deliver page views and follow-up on stories generating interest. It also displays referrals, allowing us to see where traffic is coming from.
  • See in real-time which stories are performing well.
  • A/B headline tests allow my team to deliver the best entry to our stories.
  • See referrals, letting us cater stories to sites.
  • Clear definitions of what every link on Chartbeat means.
  • Referrers on mobile app is limited compared to desktop.
  • Ability to compare more than a month out.
  • It's hard to gauge ROI, but I'm certain Chartbeat helps us perform at a peak level.
  • ClickOrlando.com has been the No. 1 news website in Central Florida for the last 18 months, and Chartbeat has helped us reach that goal
The real-time data allows us to manage our site on the fly, giving more users stories of interest as they're developing. It's key to stay on top of things in the breaking news cycle that we live in.
Chartbeat is one of the easiest tools to use, and there are MANY in the digital world.
As mentioned previously, the HUD allows us to A/B test headlines, a huge asset to my team. We often debate which headline will work best, and Chartbeat gives us the answer in 5-10 minutes, a great tool to have at your disposal.
We've found that robust articles, full of links, graphs, charts, videos, and more do the best. Chartbeat has shown us that, thus allowing me to task my team with more in-depth coverage.
Chartbeat is better than GA when it comes to ease of use and immediacy. The homepage layover that Chartbeat offers is unique from what I've seen and gives me an instant knowledge of what's working on my site and how to best arrange it.

Do you think Chartbeat delivers good value for the price?

Not sure

Are you happy with Chartbeat's feature set?

Yes

Did Chartbeat live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chartbeat go as expected?

Yes

Would you buy Chartbeat again?

Yes

I use Chartbeat daily and instruct my team to do the same. For "hot" stories, I have my team test headlines to provide the best product to our users. We track new sites that are linking to us to see if we can deliver stories to them in an ongoing fashion.