For the good sound quality use Cisco Jabber !
Updated July 28, 2023

For the good sound quality use Cisco Jabber !

pierre landry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

We use this application to communicate with customers. We have this application installed on our business computer. We can use this application everywhere. This application is very good because of the good sound quality and reliability. We never have complaint about the sound quality when we use this software.This is the reason we keep using it.
  • sound quality
  • good connection for the voice over internet
  • Transmission of the sound is clear for the recipient
  • have possibility to call using the mouse only
  • to be able to change the color background of the app.
  • have more ringtone
  • very economic
  • very reliable
  • easy to operate
The application is over the north america company . We both country able to make meeting using cisco webex . We have most of users in management and on our many building location . we install the cisco jabber phone software for people who need to interact with customers . We use to have cell phone for technical support technician .
The cisco jabber is the best compared to genesys cloud . I try a lot of different software to replace the regular phone at the office. For me, this is the best for its reliability and simplicity. It does what it need to be. Good sound quality for the customers. Never complaint about sound quality from the customers.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

This software is perfect to manage a lot of incoming calls as for calling to the outside as well. The protocol of sending and converting the sound over the internet is very strong and solid. This is the reason we like this software. The good sound quality. It sounds like a regular phone. This is not the case of some other software that make you sound like a robot. I don't see anything that is not appropriate for this software .

Webex App Feature Ratings

Task Management
8
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
Not Rated
Mobile Access
10
Search
9
Visual planning tools
Not Rated
Chat
9
Notifications
8
Discussions
9
Surveys
Not Rated
Internal knowledgebase
8
Audio files
9
Document collaboration
8
Access control
8
Advanced security features
8
Device sync
Not Rated

Cisco Hybrid Work

  • Working from an office or other company space
  • Working from home
we install webex meetings in our laptop . We are able to have hybrid meetings . We can work from home or work at the office . And it is working well. We are able to create links and send it by email to other participants , so we can share our screen and have a meeting together.
The challenge when we are working Remote office is that all
the people is working efficiently .

By making meetings once a week we get in touch together and
make sure the job is done .

We exchange at the same time the good practice and focus on the main goals to make sure our customers are happy with us.
We make sure that ll employees are able to be self sufficient and productive . Doing webex meetings allow us to share our knowledge to best serve our customers . We make follow up on our goals and make sure all the people are working well and they are productive by showing using WebEx meeting all the metrics .
By using the cisco webex meetings software , we have to create an invitation and send it by email to the people you want . You can create a meeting for one on one meeting or create a group meetings as well . It is easy to understand how it work. Very good software .
We choose this software because we use cisco jabber as well that is part of the same brand to call and use it as an ip phone line . We can make call with cisco jabber . And the quality of sound is very good . We don't have complaint about poor quality audio .
  • Microsoft Teams
We use microsoft teams as well to communicate by sending text message directly from one employee to another. This is faster than sending email and waiting for reply . With all the software we have , it is easy to work from home or at the office . We can share files ,video meetings, manage phone calls using the computer . No need to have cell phone for the business .

Evaluating Webex App and Competitors

  • Ease of Use
  • Other
The most important thing is the reliability and the good sound and video quality . The sound quality is very good . And also the WebEx video is working good as well . We can make webex meetings with other organization by opening a web browser . They don't need to install any software .
I will consider the same criteria that is to provide good quality of video and audio And also to be easy to use and easy to install as well .
So we are facing many other company software . On my side , when i am satisfy with one brand , I stay with them .