Overall Satisfaction with Cisco Webex Calling
Right now this is in the demo phase. We are looking to replace Skype and have been really impressed with the full features and maturity of the product. So right now we have a Proof of Concept that we are looking to get running and gather user feedback but its looking very promising right now.
- Desktop calling.
- Integrations with Webex Teams and Meetings.
- Ease of use.
- Have not found any, very impressed with this product.
- Since we are still assessing that I don't have that info yet but we are hoping for a good cost saving over Microsoft Skype.
They have been so knowledgeable in helping us get to know the product and have been easy to get a hold of when needed. They also follow up very well to make sure that the problem was solved and the product is working as expected. And the reviews that they do of tickets really helps us see what our main problems are and how we can train our users better.
Do you think Webex Calling delivers good value for the price?
Yes
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
Yes
Did implementation of Webex Calling go as expected?
I wasn't involved with the implementation phase
Would you buy Webex Calling again?
Yes
These are all very similar products. But in the end since we were using Webex Meetings and some Teams usage we have already kind of bought into the Cisco dream and suite of products so it just made sense. These other products are good but Webex Calling was above the rest because we could integrate it the easiest.