Webex Teams - Seems like a lesser version of MS teams!
Updated July 25, 2023
Webex Teams - Seems like a lesser version of MS teams!
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex App
Webex Teams is being used across our organization. However, as a recently merged company that uses this product, I cannot say that it does anything unique than MS Teams. Collaboration is the business problem that it addresses. The nicest feature that I found that stood out is the fact that it will show the entire chat history from a team to any new members joining it.
Pros
- Team chat history is shared with new members
- Allows joining of external meetings
Cons
- Webex Teams needs to make it's mark. It looks and feels like MS teams.
- Needs to be able to integrate into tools (even MS tools like Flow, Powerapps)
- Allows collaboration with colleagues - this is needed in any organization.
- Allows meetings directly from the app - this allows to have 1 tool and have external guests join.
I have not had to work with Webex Teams support at all so I cannot comment on how their support is.
It's company wide.
- None
None. This is a fairly new product to me
I currently use both MS Teams and Cisco Webex Teams as our company has recently merged. I can say that overall, I love MS Teams way more than Webex teams. The interface feels smoother, the integration with other apps is better (SharePoint, flow, Powerapps, OneNote, etc). and really allows for innovative thinking with the ability to add in O365 web apps.
Do you think Webex App delivers good value for the price?
Not sure
Are you happy with Webex App's feature set?
No
Did Webex App live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex App go as expected?
I wasn't involved with the implementation phase
Would you buy Webex App again?
Yes
Webex App Feature Ratings
Cisco Webex Experience
We have not used other products with Webex teams.
One of the most important things in my role is having partner meetings. Whether this is with or without webcam, it's important to have recurring meetings. I find that Webex teams unfortunately does not scale well with larger meetings and there's always that 'embarrassment' when the product doesn't work well. I've moved all of my meetings to either MS teams or Zoom.
I personally find Webex teams to be less appealing than other solutions. I really found nothing beneficial in sticking with Webex teams when other solutions out there do either the same, or better. However, based on this question, I have not use the AI enabled innovations mentioned.
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