The best project management tool
March 26, 2020

The best project management tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

ClickUp is used as a project management software in our team. It is used to improve workflow, task and project management, and team collaboration.
  • Project Management
  • Task Management
  • Document Management
  • Reporting
  • It can be overwhelming to use at first as there are so many features.
  • All other issues I have had with ClickUp in the past have been fixed in updates.
  • Improved team collaboration
  • improved project management
ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.

Do you think ClickUp delivers good value for the price?


Are you happy with ClickUp's feature set?


Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

I wasn't involved with the implementation phase

Would you buy ClickUp again?


ClickUp is a great choice with an extensive list of features. It is suitable for small to large teams. However, I would say if you are a team of one or two, then it may have too many features that you won't need. A huge reason to use ClickUp is that it is always improving and innovating. At least every few weeks there is an update to ClickUp with fixes to any bugs and new features. I have not used software to date that has been as good with its updates. Each month there are features added that I didn't know I needed but now can't live without.

ClickUp Feature Ratings

Task Management
Gantt Charts
Team Collaboration
Support for Agile Methodology
Support for Waterfall Methodology
Document Management
Timesheet Tracking