Excellent tool that we can't live without
August 17, 2022

Excellent tool that we can't live without

Trevor Bekolay | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp to manage our agile Kanban dev process. We switched from Jira to ClickUp and have been very happy with the switch as we are able to do more of our processes directly in ClickUp, like maintaining an internal knowledgebase, running and recording the results of Scrum events, and goal and time tracking. ClickUp is also significantly faster and more responsive than Jira.
  • Recurring events
  • UX design
  • Speed
  • Takes customer feedback
  • Stability
  • API
  • Mobile app
  • Replaced 4 other paid services we were using
  • Migrating from Jira took ~1 month
  • All engineers migrated preferred ClickUp over Jira
We use ClickUp to host our knowledgebase, which includes meeting notes from all-hands meetings. Having those notes in the same place as all of our tasks and boards means that we now add links such that people can easily see what other teams are up to. We have also (unexpectedly) used ClickUp's Gantt charts to plan and visualize team roadmaps, which has been surprisingly beneficial within teams.
We have replaced four other services that we were previously using: Jira, a knowledgebase app, time tracking app, and a whiteboarding app. Replacing them has more than paid for our ClickUp plan, and in all cases ClickUp's offering is either better or only lacking due to the increased scope of ClickUp (our previous knowledgebase tool, for example, had a cleaner interface because it only had to deal with documents).

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

I use ClickUp for personal task management and within our business and find it the best tool in its class for both use cases, having used many competitors like Jira, Todoist, Emacs Orgmode, Wunderlist and several others. There can be a bit of initial learning curve since it can do so much, but the UX design is so good that it won't take long.

ClickUp Feature Ratings

Task Management
10
Resource Management
9
Gantt Charts
10
Scheduling
10
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
10
Email integration
8
Mobile Access
9
Timesheet Tracking
10
Project & financial reporting
10