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New user feedback
August 09, 2022

New user feedback

Juan Carlos Mondragon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We currently use it to manage projects and assign tasks to our teammates, we follow up on the status of projects, and sometimes we also receive assignments from other locations to provide support to corporate projects and basically any other activity required by a different department.
  • Search option allows me to find easily whatever I'm looking for
  • UI organized even if there are a lot different folders
  • Integration with other software allows me to create tasks fast and easy
  • Maybe use different colors in Gant to help the user easily identify visually one specific progress
  • Faster project/goal completion due to the ability to assign tasks to other locations
  • Easy to tag people involved and create different phases with multiple tasks and subtasks on the same software
Managing projects or tasks, tracking org-wide goals, and communicating with other departments or teams definitely improved in time savings and cost benefits due to transparency on the projects. We can provide support to the bottlenecks or perform tasks in advance because there is visibility of what's next.
We have been able to simplify by having everything visible and concentrated in the same software. The integration with other apps is very useful when it is well utilized.
Multiple views are very useful as well as team collaboration and communication.

Do you think ClickUp delivers good value for the price?

Not sure

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

I wasn't involved with the implementation phase

Would you buy ClickUp again?

Yes

It is well suited when it comes to following up a project, more than when it comes to daily tasks where a ticket is good enough to resolve common issues.

ClickUp Feature Ratings

Project Management
7.6
Task Management
9
Resource Management
Not Rated
Gantt Charts
8
Scheduling
8
Workflow Automation
4
Team Collaboration
10
Document Management
Not Rated
Email integration
6
Mobile Access
10
Timesheet Tracking
6
Professional Services Automation
10.0
Project & financial reporting
10

Using ClickUp

500 - From techs and team leads to the Ops Manager.
15 - IT Techs
IT Coordinators
IT Admins
  • Project management
  • Task assignment
  • Keep track of projects with multiple departments and users
  • Merge different sites in one platform and flexibility
  • Easy of access to create tasks using the apps integration
  • As a IT ticket system
Because it helped me a lot to manage my projects in a more efficient way, and I was able to save time.