Clickup Review.
September 27, 2024

Clickup Review.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

ClickUp helps us communicate both within and across teams. Each team has a ClickUp board where members store their current tasks and assign tasks to others. ClickUp helps us stay organized and assess each person's capacity.

Pros

  • Tracks tasks and their progress.
  • Keeps teams organized.
  • Acts as a backlog for many different use cases.

Cons

  • If you re-use a field for a form, when you try to delete it, it will delete every instance of that field in any form. We reuse fields a lot, so we don't have to create duplicates, and just because we delete it in one place doesn't mean we want to delete it everywhere.
  • A better way to sort items within a column (To-Do) is to have higher priority items at the top and stay automatically.
  • Don't love the flags for priority.
  • Time Savings - Clickup has been a great place to track tasks and has saved time with meetings and updates.
  • Team communication - Clickup helped keep team members aligned and avoid confusion.
We primarily use Clickup for managing projects, which has helped a ton with keeping on top of tasks, ensuring everyone is updated, and reducing meeting time. Team members have more time to focus on high-value activities, increasing productivity. We will be looking to use it for additional tracking in the future.
The ClickUp integrations have made it easier to connect apps, which is good because there are some that we will always use (e.g., Slack and Google Drive). Being able to integrate makes it so we have one central place where everything can be viewed.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

No

Would you buy ClickUp again?

Yes

Overall, ClickUp is a great tool for our team. We use it for team backlogs, task tracking, feature requests, and product bugs.

ClickUp Feature Ratings

Task Management
10
Resource Management
7
Gantt Charts
9
Scheduling
7
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
9
Support for Waterfall Methodology
Not Rated
Document Management
8
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Project & financial reporting
Not Rated

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