Get more done, with less friction.
August 17, 2022

Get more done, with less friction.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

"As a team of Audio Engineers, we need a way to visualize and manage our workload of customer projects through several unique stages of the song development process"
- Passing off songs from one team member to another.
- Tracking each song individually while also seeing it's relationship to it's project (album, ep)
- managing time spent on each project
- attaching relevant documents, notes, and links to projects
- managing deadlines and overall workload
- housing all this information for our business automations to run. (Customer experience texts, financial report generation, team scheduling, etc.)

"As a business owner, I need immediate access to key analytics and operational data that help me run my team"
- Goal setting on custom fields
- Automated reports using API and custom fields
- Custom dashboards

"We need a place to house our customer information with an exposed API to enable automated customer experiences"
- basically using clickUp as a mini CRM
  • Setup of each tool is extremely easy. I can create a List, setup stages, create dashboards, setup automation, etc. All very easily. This helps us quickly implement new ideas or strategies quickly and with little pain.
  • The pricing feels right to a small business, and scaling up to medium sized business. ClickUp delivers on value and each pricing plan is sensible in it's features. Most companies have pricing plans with obvious "withholding" of necessary features. ClickUp knows exactly what each archetype of customer needs, and offers the right features for that archetype.
  • Design. Design. Design. It's so difficult to create a fluid and consistent experience for team members. Especially when each 3rd party SAAS company we might use had it's own set of workflow and design. ClickUp keeps a consistent feeling throughout all of its tools. This makes it easier for team members to learn the system, reduces friction while using it, and makes a cohesive workflow experience as team members engage with several ClickUp tools.
  • ClickUp automations felt feature lacking. With no robust logic, conditional paths, or limited 3rd party integration it was always necessary to use Zapier or Make (integromat). Even when doing automations that only affected ClickUp tasks, the complexity needed for conditional business use cases simply wasn't there.
  • Whiteboarding felt useless. I'd always find myself recommending Miro or Lucidchart because ClickUp simply does not have a robust ideation tool.
  • For small business, Miro still does this best in my opinion.
  • Speed. Tasks often take a few seconds to populate in the correct status after moving it. This makes team members second guess if it worked. They constantly feel the need to refresh pages.
  • Increased our project-load capability by about 1,250%
  • Decreased cost-pr-project by about 40%
  • Enabled easy scaling to remote work and multiple locations in an industry where that's almost unheard of.
ClickUp has enabled our team to adopt a flexible remote work culture due to the powerful collaboration tools that can now be hosted online.

ClickUp has also allowed us to expand our team to multiple locations in an industry where that's almost unheard of.

Thanks to the streamlined task management, we can use team members of differing skill sets from anywhere in the world and there is timely information, and task management to keep the team on pace.
When we onboarded to ClickUp, we eliminated the need for our CRM, messes of several different Google Sheets, our time tracking software, and others.

In addition to eliminating current software, we were able to use Integromat much more powerfully ad ClickUp offered each data point in useable fields and hosted them all in one easily accessible place.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

If you have a team of 1-100 people, ClickUp is absolutely for you.

ClickUp will reduce friction in each team members workflow, diminish "forgotten" tasks, increase accountability, give you easy dashboards and key insights, and provide your team with a suite of tools to get more done, faster.

For small business, there simply is not a competitor who is as easy to setup, capable, or affordable.

For Medium businesses, ClickUp may still be a good fit. Consider the automation needs and cross-functional workflow of your business. Medium sized businesses with little automation needs and tightly knit teams that don't overlap in jurisdiction too much may still enjoy ClickUp's ease of implementation, effective task management, and affordability compared to custom software or SalesForce and other "build-on-me" platforms.


ClickUp works right out of the box.

ClickUp Feature Ratings

Task Management
10
Resource Management
6
Gantt Charts
9
Scheduling
9
Workflow Automation
5
Team Collaboration
7
Support for Agile Methodology
9
Support for Waterfall Methodology
10
Document Management
8
Email integration
8
Mobile Access
8
Timesheet Tracking
10
Project & financial reporting
9