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One of the best tools to get the most out of your day
August 17, 2022

One of the best tools to get the most out of your day

Long Nguyen Vu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

I have been working as a IT security researcher over the last eight years. I have to take note a lot to keep track of what I've researched as well as quickly jot down new ideas. Previously i used to create a lot of tasks and attached them with github commits. But recently i mostly work with docs. It looks absolutely no different compared to MS Office. I also have a small team working with me on a side project besides my main work as a researcher.
  • All in One solution
  • Docs
  • External tools integration (github for example, loom for recording)
  • Support team is excellent.
  • Introduce a more simple interface for new user. Some people like me only work with a small portion of what ClickUp can offer. I know it can scale up or down but it's better start small so that new users can feel not so overwhelmed by the features
  • Version history would be great for docs
  • When creating new docs, please suggest some templates (Notion is doing this pretty well)
  • ClickUp helped me save at least 5% of my time
  • Thanks to you guys, not only it helps saving my resource but also allow me to optimize my workloads by organizing them in a proper way
  • ClickUp helped me track my tasks effectively.
We were able to complete two projects together by using ClickUp. While they are not big projects, by using ClickUp - it allowed us to understand the workflow and therefore collaborate with each other better. I think the most successful aspect of ClickUp is it offers people a way to work smarter
Because of the synchronization between individuals, ClickUp helped us work on a unified design and workflow. As a result, each member was able to see their tasks more clearly towards the main goal of our team. Also there was no boilerplate procedure between members since we all agree to a simplified, unified interface.
ClickUp offers a more complete solution. For Trello it is simple a task management with drag and drop, labeling. ClickUp can handle that just fine with much more convenient interface as a web app. For task tracking and collaboration, I think Notion is still lagging behind ClickUp, while I have not tried the GitHub integration but I got zero complaint about how it has been handled by ClickUp.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp is by far one of the best if not the best in the market when talking about task management. But i guess you would like to hear more about what can be improved, so here they are:
- Global Search function: it would be great, for example, if i can locate the trash bin quickly by using a search bar. I tried to find it but it just did not show much, maybe i was doing it wrong?
- Loom button next to the profile looks awkward..
- Workspace and User account next to each other (bottom left location) sometimes confused me, maybe because i named them similarly. It is not a big deal though.

ClickUp Feature Ratings

Project Management
8.8
Task Management
10
Resource Management
9
Gantt Charts
9
Scheduling
8
Workflow Automation
7
Team Collaboration
9
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
10
Email integration
9
Mobile Access
6
Timesheet Tracking
9
Professional Services Automation
8.0
Project & financial reporting
8

Evaluating ClickUp and Competitors

Yes - ClickUp replaced Jira, Trello in my office. The reason is very simple: it has everything we need from assigning tasks, keeping track of each individuals, taking notes, tool integration.
  • Price
  • Product Features
  • Prior Experience with the Product
I think prior experience is the most important thing to purchase a product. ClickUp has done it really well by offering its customers to try it for free and i still remember the promise of the CEO with one feature per week. He has done what he said, a man of his words.
The only reason i might change my decision is when i encounter a better product. It is less likely to happen though.