ClickUp - our favourite all in one tool!
January 13, 2023

ClickUp - our favourite all in one tool!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use Clickup for our end-to-end product development process - from initial ideation, problem exploration, and feature scoping to creating epics + feature tickets and sprint management. Myself and most of my team use ClickUP as our single source of truth and only productivity tool - which is great to have as an all-in-one tool, rather than cobbling together multiple solutions! We also love that all of the display are flexible and can be tailored to the project and individual people's work styles.

Pros

  • Being an all in one solution for document creation, agile sprint management, task management, team communication on tasks
  • Allowing you to flexibly change the view of roadmaps and tasks from gannt charts to lists and rank by priority etc
  • Range of integrations into our most used work tools like Slack, Gleap etc to make workflows seamless

Cons

  • Clickup Search can sometimes be glitchy and not work very well
  • When multiple users are editing the same doc and list at the same time the doc sometimes doesn't update or save in sync
  • When you add filters to a list, open up a task and then exit that task to go back to the list, your filters aren't saved and you often have to refresh the page and readd filters to get back to where you were
  • At least 2x increased productivity across different teams > comms between design, product, marketing and engineering team
Significantly increased cross functional collaboration.

- diff teams can communicate about issues related to specific tasks in thread and share any resources related to it in that thread, this then becomes a central source of truth
- projects and tasks are created so that all teams can see dependancies and blockers related to one another easily and know when tasks have been unblocked and teams can start working on their component
We only use Click up as our single productivity tool and integrate it into Slack and Gleap (our user feedback, bug reporting, live chat integration)
Great for flexible document management compared to notion.

Better flexiblity in managing agile sprints that Trello due to all customizability of CU.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

I wasn't involved with the implementation phase

Would you buy ClickUp again?

Yes

Well suited for prod management processes like roadmap planning, feature scoping, sprint management, and cross-functional team collaboration.


Less appropriate for general team communication (we still use Slack). Good for communication re specific tasks and problems to maintain a central source of truth.

ClickUp Feature Ratings

Task Management
8
Resource Management
8
Gantt Charts
9
Scheduling
7
Workflow Automation
7
Team Collaboration
8
Support for Agile Methodology
9
Support for Waterfall Methodology
Not Rated
Document Management
7
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
6
Project & financial reporting
Not Rated

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