ClickUp has lived up to its expectation
February 02, 2023

ClickUp has lived up to its expectation

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We mostly use ClickUp for project management and time tracking. It has helped to better comprehend what everyone in the company is working on.

Pros

  • A quick way to submit hours
  • Clean platform and easy to find tools
  • Great user experience

Cons

  • Too many tools that not everyone knows how to use
  • The timetrack tool is a little slow updating the hours
  • It has definitely saved us a lot of time in terms of project management
  • It has improved our strength as a team, working together to complete each project
It has improved communication between departments (for example, the accounts team leaves the requests for the creative team with a deadline and specific instructions, then, the creative team will execute the work and deliver it in the same task) It has helped everyone in the company to be on the same page with every project.
With ClickUp we now have time-tracking and project management in the same place, we didn't have that before so that has definitely helped improve our productivity and be better organized as a company overall. But, as I said before, there are too many tools to learn how to use so we're not using the full potential of ClickUp as a company
ClickUp is an organized and clean platform, so that makes it really easy to use and learn. Workamajig, on the other hand, was a complicated and bulky platform and it was hard to keep track of the tasks you were working on week by week. Also, the communication between teams and departments wasn't easy in Workamajig.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

I've used various time-tracking and project management tools and ClickUp has been the best so far, as a designer I appreciate the clean and easy-to-use interface. It's super easy to keep track of what you've been working on week by week. The downside is that there are too many tools that not everyone at the company knows how to use, so we're not using ClickUp at its full potential.

ClickUp Feature Ratings

Task Management
10
Resource Management
Not Rated
Gantt Charts
8
Scheduling
9
Workflow Automation
Not Rated
Team Collaboration
8
Support for Agile Methodology
8
Support for Waterfall Methodology
Not Rated
Document Management
9
Email integration
7
Mobile Access
8
Timesheet Tracking
10
Project & financial reporting
Not Rated

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