All in One
September 17, 2024

All in One

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp for project management, our onboarding and offboarding, as a candidate management system within hiring, as a ticketing system, an internal helpdesk, internal data requests, external discount requests and until most recently also for annual leave approvals.
ClickUp solves a lot of problems in one place. As someone with a very varied role it allows me to keep on top of my tasks even if they're spread across every department of the company. Instead of using 10 tools for every use case, we can use one tool to cover everything which is super important to us as a smaller business.

Pros

  • Task overviews across lists
  • E-Mail automations tailored to each use case
  • Forms for both internal and external stakeholders
  • Visualization opportunities for task lists

Cons

  • Notifications are tricky to navigate sometimes I have important things in "other"
  • The Email signatures don't support images
  • Subfolders
  • Streamlined internal helpdesk requests which slashed average response time by half
  • Improved response times during hiring processes significantly
We work with Task Forces a lot. These are made up of members across various departments and various levels of seniority. Using ClickUp allows those to collaborate effectively and asynchronously which saves everyone time spent in meetings.
For us, moving the hiring pipeline into ClickUp saved us having to manually process applicants and allows hiring managers to spend less time reviewing candidates. ClickUp removes repetitive steps in a lot of processes. Instead of 3 people digging for relevant information one person records relevant information in ClickUp that others can reference.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

I wasn't involved with the implementation phase

Would you buy ClickUp again?

Yes

It's great for project management but also internal documentation, wikis and most importantly collecting any action items. For us, using ClickUp as a candidate management system has been a game changer. Automations drastically reduced our time spent moving candidates from stage to stage which improves their application experience and allows us to progress promising candidates quickly. The email automations ensure that every candidate hears back in a timely manner.

ClickUp Feature Ratings

Task Management
10
Gantt Charts
9
Scheduling
10
Workflow Automation
9
Team Collaboration
8
Document Management
9
Email integration
8

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