Item: ClickUp
Rating: 8
Author: Verified User

Overall Satisfaction with ClickUp

Use Cases and Deployment Scope

We use ClickUp as our project management software. It powers all our projects/tasks/initiatives, from client work to internal work, and keeps us organized.

Pros and Cons

Pros

Maintains personal task lists.
Serves as a daily organizer.
Shows schedules from a gantt chart perspective.

Cons

We have had lots of tech issues, including not getting alerts and other buggy behavior.
It doesn't show complex dependent relationships that well.
There is often unclear information as to when upgrades will be done and available.

Return on Investment

Its allowed us to have a single source of truth.
It allows us to all know where progress is across the team.
There is definitely a time savings with it, I just don't have that quantified.

Collaboration

It makes task management across all teams much easier. However, I wouldn't say it fosters much collaboration outside of providing/reviewing/responding to feedback.

All-in-One Productivity Platform

Having everything in ClickUp means we don't need to restate or repeat things in other areas like Slack or email. It's also easy to grab a link from a task to refer to, so we do that a lot.

Alternatives Considered

Slack, Basecamp and Teamwork.com

ClickUp works best as a central project management tool.

Key Insights

Do you think ClickUp delivers good value for the price?

Not sure

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Other Software Used

Slack, Forecast

Likelihood to Recommend

I think Click Up is better suited for a collection of smaller, fast-turn requests rather than a long-term project where you are working on a singular task that can take multiple days/weeks.

ClickUp Feature Ratings

Comments

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ClickUp Review.