Item: ClickUp
Rating: 8
Author: Alexis Correa

Overall Satisfaction with ClickUp

Use Cases and Deployment Scope

We use Clickup to manage reports, internal and external client requests. Many of these activities are taken into account for KPI compliance and bonus payments. Also to have control of recurring tasks and, according to completion times, improve them. It is excellent for us because we can keep a log of what we did during the activities.

Pros and Cons

Pros

Organize tasks/reports
Set compliance times
Create recurring tasks
Assign tasks to users
Monitor tasks
Create activity boards

Cons

Improve reminders and the way these are activated
There are some advanced recurring task options that are not so easy to create
Task comments were sometimes re-enabled on recurring tasks

Return on Investment

Now we have a real calculation of the time it takes to make a report
We can prioritize requests according to importance
We currently handle a high volume of requests and can generate weekly/monthly reports easily

Collaboration

In our Business Intelligence department, it has facilitated collaboration when making improvements in automation of information frequently requested by our internal and external clients. For example, we work on updating a form or a spreadsheet and leave the history of what was done so that someone else can easily continue collaborating.

All-in-One Productivity Platform

Our company is transnational and Clickup has helped us to easily share our day-to-day work with our superiors. We went from a complicated and very manual spreadsheet to this reality that is much easier to manage for the entire team/department

Alternatives Considered

Trello and Zoho Sprints

In the case of Trello, we had no problem making the change to clickup because it already has a board visual and also has the gantt and the way of creating and managing tasks is very simple. Zoho Sprints was tested for personal use in search of improvements but did not apply well to this project/client.

Key Insights

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Other Software Used

Zoho Mail, Bigin by Zoho CRM, WordPress, Google Analytics

Likelihood to Recommend

Thanks to Clickup we were able to eliminate a spreadsheet where we updated a Gantt chart every month, but before the Gantt chart we were using other similar app to manage activities and with Clickup we solved this by having several visual options and all in a single web app.

ClickUp Feature Ratings

Comments

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