Project management software that works
April 02, 2025

Project management software that works

Chris Fall | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We are an injection moulding company, we use ClickUp to manage all of our parts/tools from beginning to end, we have set up a bespoke process flow and templates that enable all areas of the business to complete, feedback and monitor parts as they go from quoting to production. We have around 100 projects live at any one time, ClickUp helps us to avoid missing deadlines and providing our customers with a great service from start to finish.

Pros

  • Visual representation of projects.
  • Keeping all info and history together in one place.
  • Consistently adding and improving features based on community feedback.

Cons

  • Further usability of reporting data.
  • Better visualisation of templates/changes to templates.
  • Increased options for automation/easier writing of automations/macros.
  • Plug in to excel to allow more calculations.
  • Better project management.
  • Better communication inter and intra team.
  • Better visibility of delays/issues.
Better KPI tracking, task management and communication within and without my team. We have a bespoke process for each department in the business, all areas use the program but need different things from it, ClickUp supports this and helps better performance and efficiency overall. Notifications, are helpful, the barrage can mean some things get lost but there is real value in tagging and assigning other team members.
We have built our process around ClickUp, I have set up a process specifically to make use of the structure of the app. We never had anything else in place previously, so it has added a huge amount of value to our team. We always refer to ClickUp as our 'holy grail' of the project and ensure all is up to date to help things flow smoothly.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Well suited to; improving project flow and helping to formalise process, keeping project data/history together in a coherent form, allowing various different teams/departments to collaborate on projects.

Less appropriate for; monitoring data/KPI's over longer periods, allowing for monitoring/comparing performance in specific areas against previous quarters for example.

ClickUp Feature Ratings

Task Management
6
Resource Management
7
Gantt Charts
3
Scheduling
9
Workflow Automation
8
Team Collaboration
8
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
3
Email integration
3
Mobile Access
5
Timesheet Tracking
Not Rated
Project & financial reporting
Not Rated

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