Flexible and powerful tool that empowers our business
March 26, 2026
Flexible and powerful tool that empowers our business
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ClickUp
We adopted ClickUp as our complete project management tool. We use it to manage estimates, web development and SEO/CRO projects, and support tickets.
Pros
- Customisable to your workflow
- Intuitive to use and easy to onboard people
- Flexible so you can use it how you want
- Powerful tool that gives us oversight of our projects
Cons
- The latest version added a lot of features that can be clutter if you don't use them
- AI tools aren't that useful for me
- Would like more UI customisation options
- We moved from JIRA and it has saved hours of config and maintenance compared to running that
- It prevents jobs being missed or dropping off as it gives me oversight of everything outstanding in one place
- With a fully hybrid team, it helps keep track of conversations and who is doing what and how everything is progressing,
We often use discussions within ClickUp to brainstorm or chat through ideas about projects. Having everything on a ticket makes it easy to refer to.
We merged JIRA and Wrike into ClickUp, as well as replacing our physical whiteboard. We've not used any integrations into our stack otherwise as haven't felt the need for them.
- Atlassian Jira
- Wrike
JIRA and Wrike were best suited to large ongoing projects but wasn't very good for our agency where we have a lot of clients with ad-hoc support requests as well as large projects. ClickUp manages both easily.
Do you think ClickUp delivers good value for the price?
Yes
Are you happy with ClickUp's feature set?
Yes
Did ClickUp live up to sales and marketing promises?
Yes
Did implementation of ClickUp go as expected?
Yes
Would you buy ClickUp again?
Yes
Comments
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