Super AI agents are a game changer
March 27, 2026

Super AI agents are a game changer

Zaid Aboobaker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp for project management, CRM, talent acquisition screening and AI super agents. The agents are used for content support, personal assistants, form fillers, diagram design and preparing the first drafts of proposals for prospective clients. We also use it to house all our SOPs and delegation of authority matrices.

Pros

  • AI super agent builder is excellent and supports people with no coding skills to build their agents.
  • Continue to develop the features and functionality.
  • Responsive to queries and helpful in troubleshooting

Cons

  • It’s far too expensive because you can’t have users on different plans. All or nothing doesn’t work.
  • The AI agents need to get access to MS365 asap.
  • Custom fields are hard to manage and then the workspaces get disjointed.
  • Saved 6 hours a month in team check in calls
  • Identifying delivery blockers or issues immediately rather than waiting
  • Saved me an hour a day with follow ups and tracking by using an AI agent.
Our teams are able to collaborate across a range of shared projects by providing comments and feedback within a given task. They can ask each other for help by tagging and the task has the context which created efficiency. All teams are able to see progress of new business outreach as we have a CRM space.
We have used Zapier and PandaDoc to automate the process of issuing contracts, proposals, HR policies. This was all done manually before. I think the key challenge is the lack of integration to MS365 tools. I find the SharePoint and Onedrive integrations very unhelpful and AI agents can never access the information.
Sometimes slow. Mobile app very limited.
  • monday.com
  • Slack
It’s far better than Slack. However, I found Monday mobile app much better and they have a good CRM. I chose ClickUp because it was already being used my the company who invested in us and they asked us to use it. We quickly adopted.

Do you think ClickUp delivers good value for the price?

No

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

No

Would you buy ClickUp again?

No

If you have several client projects with varying deliverables and a remote team managing the delivery it’s very helpful to keep everyone aligned working to the same goals. We have had to force the system to act as a CRM and I believe that tools like Hubspot are preferred for CRMs.

ClickUp Feature Ratings

Task Management
9
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
9
Team Collaboration
9
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
9
Email integration
1
Mobile Access
5
Timesheet Tracking
Not Rated

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