ConnectWise: IT tested, Linux Approved
June 02, 2017

ConnectWise: IT tested, Linux Approved

Justin Lanning | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control

We have used ConnectWise to simplify IT management and end user support across the entire network. IT has helped save time and money by allowing technicians to gain access to servers and workstations quickly and efficiently. The snapshot of computer hardware has also helped in asset management, allowing us to identify aging devices.
  • GPO installation push with msi package
  • 2-factor authentication
  • Remote management
  • The GUI has room for improvement
  • Removal of ghost connections, sometime after "uninstalling/removing" an installation the listing sticks around
  • Great return on investment, has saved a lot of time
  • Overall software cost is comparable to others, but has better Linux support
Functionality is the same but supports Linux; the others do not. Cost is slightly lower.
It is well suited for mid to large businesses or small IT MSPs. It would not be suitable for a small business.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
9
File transfer
6
Instant message
4
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
6
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
8
Remote Active Directory® management
8
Centralized management dashboard
7
Multi-platform remote control
10