Excellent emerging software with a bright future
October 29, 2018
Excellent emerging software with a bright future
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
We use it as a remote support solution for our help desk. We implemented it to replace LogMeIn Rescue.
- Easy session startup
- Excellent Unattended Support sessions
- Regular updates
- I would like to see the unattended support section have the ability to create folders.
- I would like to see more management functionality to allow logging of session details (we use ConnectWise Manage).
- Excellent price for the product.
- I like that I can purchase a number of concurrent users instead of named users.
CW Control is much less expensive than LogMeIn Rescue and has an easier to use web-based interface. I like that I can easily control session without requiring a desktop download.
GTA was very lightweight and fast, but seems to have more issues connecting to Mac.
GTA was very lightweight and fast, but seems to have more issues connecting to Mac.