One-stop-shop for your sales and service needs
December 04, 2021

One-stop-shop for your sales and service needs

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Creatio

The platform is a centralized solution for multiple company departments. With Creatio, we keep track of customer interactions and manage sales and service workflows. Having a unified client profile helps us serve our customers better. The system also allows us to monitor the team workload and performance by using the dashboards and reporting.
  • No-code development tools allow us to create workflows that fully correspond to our business requirements.
  • The extensive integration options promote synergy between different corporate applications.
  • Occasionally we experience performance issues.
  • The system helped us accelerate customer-centric processes.
One-stop-shop for your sales and service needs

Do you think Creatio delivers good value for the price?

Not sure

Are you happy with Creatio's feature set?

Yes

Did Creatio live up to sales and marketing promises?

Yes

Did implementation of Creatio go as expected?

I wasn't involved with the implementation phase

Would you buy Creatio again?

Yes

One-stop shop for your sales and service needs.
Faster resolution of support queries.
Creatio does an excellent job of helping to automate sales and service processes. Being a single source of truth, it greatly simplifies collaboration between these departments.

Creatio Feature Ratings

Visual Modeling
9
Drag-and-drop Interfaces
9
Platform Security
8
Platform User Management
9
Reusability
8
Platform Scalability
8