Item: Creatio
Rating: 10
Author: Verified User

Overall Satisfaction with Creatio

Use Cases and Deployment Scope

Creatio is an integral part of our digital transformation process. The system is being used for sales management, customer service, and marketing automation. Enabled with no-code tools that Creatio provides, we’ve customized the system and now it perfectly matches our business needs. With the system, we built efficient workflows that substantially boost team productivity.

Pros and Cons

Pros

Low-code /no-code features, which enable end-users to simply configure their desired platform without going through development complications.

Cons

Extending marketing functionality with the ability to create landing pages within Creatio rather than use add-ons, and send out bulk SMS. Consent management also would be a great addition.

Return on Investment

The escalation time of service cases has reduced significantly thanks to the features and functionalities Creatio provides.

Key Insights

Do you think Creatio delivers good value for the price?

Yes

Are you happy with Creatio's feature set?

Yes

Did Creatio live up to sales and marketing promises?

Yes

Did implementation of Creatio go as expected?

Yes

Would you buy Creatio again?

Yes

Other Software Used

Xmind

Usability

Because Creatio is a No-code platform with unlimited customization capabilities

Support Rating

Always on-time and always helpful

Likelihood to Recommend

It’s well suited for medium to large-size organizations looking to expand their sales horizons by using advanced marketing and sales tools and maintaining their current client base [with] a robust service management tool. These are provided out-of-the-box by Creatio and I believe most businesses would benefit from the platform’s functionality. Less appropriate: N/A

Creatio Feature Ratings

Comments

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