Creatio for INDUSTRIAL AND BUILDING GROUP
December 13, 2021

Creatio for INDUSTRIAL AND BUILDING GROUP

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Creatio

We use Creatio for sales process automation
across several business divisions. From initial interactions to a sale and
order execution - every step of the customer journey is automated with Creatio.
The 360 customer view allows us to track customer communication history, and
sales forecasting capabilities help us plan sales volumes. In addition, we have
created custom sections to manage construction objects and utilize tailor-made
dashboards to monitor sales team productivity.

Pros

  • Creatio stands out on the market thanks to its no-code/low-code capabilities
  • Every company has its unique processes, so it is vital to reflect them through business logic customization.
  • Furthermore, Creatio ensures excellent data visualization and analytics.

Cons

  • I think Creatio has chosen the right direction for improvement. Moving towards no-code development and simplified visual changes would make the platform even more robust, flexible, and user-friendly.
  • Creatio helped us digitize previously manual workflows. The system allows us easily define process bottlenecks and make the necessary improvements.
We selected Creatio because it's the most optimal system for our current business requirements and their further scale [development]. Also, we valued the support of the vendor and the big community of implement teams.

Do you think Creatio delivers good value for the price?

Yes

Are you happy with Creatio's feature set?

Yes

Did Creatio live up to sales and marketing promises?

Yes

Did implementation of Creatio go as expected?

No

Would you buy Creatio again?

Yes

Microsoft 365 (formerly Office 365), Bitrix24, Atlassian JIRA Align (formerly AgileCraft)
I based on my experience and users' replies.
I base on my experience as a [implementing] team on the one hand and as current user support team on another hand.
The
platform has a lot to offer. Properly configured, it can be an excellent fit
for any company.

Creatio Feature Ratings

Visual Modeling
8
Drag-and-drop Interfaces
8
Platform Security
10
Platform User Management
9
Reusability
10
Platform Scalability
10

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