Personalized and Customized Event Management
Updated November 20, 2022

Personalized and Customized Event Management

Amie Fox | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

Within our department, it is used heavily as a communication and registration tool in event management. We use it for sending advertising emails and building registration and information websites for events with over 4,000 attendees from around the world. We use it for check in at events, to collect fees, and for data and statistic management after the events.
  • Provide design options
  • Easy-to-learn system
  • Sata and analysis
  • Managing all parts of an event in one system
  • Some products have too many features
  • Help articles are sometimes outdated
  • Phone app is outdated
  • Data tags
  • Data collection
  • Customization
  • Makes managing data much easier
  • Allows for more organized communication
  • Personalizes the user experience
I had not used an automated event management system before this. It wildly beats doing things manually.

Do you think Cvent Event Management delivers good value for the price?


Are you happy with Cvent Event Management's feature set?


Did Cvent Event Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cvent Event Management go as expected?


Would you buy Cvent Event Management again?


Cvent Event Management is great for coordinating communication and registration associated with large events. You can send a variety of communications automatically with a range of triggers (at specific dates/times, whenever someone leaves a certain page, whenever someone registers, etc.) and because you can build using data tags, you can easily customize those communications for each recipient. It also allows for complex registration and payment processes with lots of design and function options. This is ideal for multi-day events, conferences, reunions, and workshops with a lot of people. It collects and easily displays tons of analytic details and makes them easy to review. For very small or simple events it is perhaps not worth the effort, but to manage the details of large and complex events it works wonderfully.

Using Cvent Event Management

It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Data tags make building easy
  • Templates let you create one time and then reuse for multiple projects
  • Already organized for the flow of event communications
  • Design can be trial and error
  • Complex builds require a lot of information before you can begin building
  • Elements can be complicated to build
Yes - I honestly don't use it. I do use the customer service chat available from their support site, all of which is very helpful.