Overall Satisfaction with Data.com
I have had an account with Data.com (previously called Jigsaw) for several years which I've continued to use through my last few job positions. Currently, data.com is one of 4 contact databases which my company uses to build lists and find email addresses/direct numbers for contacts we have. I really [like] that I haven't had to pay anything for Data.com in many years because I am able to get "points" for new contacts by uploading or updating contacts to data.com. I find the data quality to be slightly above average, about 80% accurate when it comes to direct numbers and email deliverability.
- Economical option, one of the few B2B contact databases that offers a plan that costs nothing if you upload or update contacts.
- Tight integration with Salesforce.
- Allows export of lists: some B2B databases don't allow easy exports or charge extra for that feature.
- No append feature to automatically add contact information to a list of names.
- Not the most accurate. Although the data is updated by users, it's not foolproof. More accurate would be some of the other databases which employ analysts to call the names on the list and confirm.
- More comprehensive data for US companies than foreign ones.
- Positive ROI because I haven't paid anything for this database in years.
- Helped us build our outbound marketing list to over 60,000 names (one of 4 we used for this purpose).
- Easy to teach inexperienced research employees to use it, low training cost.
Currently I have subscriptions to ZoomInfo, Synthio, and GetEmail.IO in addition to my data.com (Jigsaw) account. ZoomInfo is much better than Data.com for direct phone numbers and is very reasonably priced. Synthio has slightly lower quality data but can be much cheaper on a per contact basis if the goal is to export a list. GetEmail.io is nice because they have a great browser extension that automatically gets email addresses for LinkedIn searches. Data.com is best for companies that have Salesforce.com (we don't) and don't have the budget for a more premium database. I've evaluated most options on the market and my top recommendation if [cost] is not an object would be to look at DiscoverOrg. DiscoverOrg guarantees 98% deliverability on emails and the same accuracy on direct numbers (they check them by calling themselves).