Shiny product that lacks a little back-end polish
March 22, 2021
Shiny product that lacks a little back-end polish
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with DataMotion Secure Email
The purpose of DataMotion Secure Email in our organization is to ensure all emails from our CRM are sent securely, giving the recipient control over their security practices.
- Reliable service
- Comprehensive setup for our simple situation
- Hands-off day-to-day administration
- Licensing is not self-service
- Resolving questions takes days or weeks with multiple phone calls with people who don't understand the problem
- Feels hard to give them more money
- Eliminated risk from data/privacy breaches
- Simplified internal user workflows because it was automatic
- Eliminated all day-to-day administrative burdens on leadership
- Salesforce Einstein Analytics (formerly Wave Analytics), Salesforce Health Cloud and Salesforce Service Cloud
DataMotion Secure Email integrated fully with no extra setup for our 100% coverage situation. Once in, there's no ongoing burden (from the product) that needed to be managed.
We used a "whole-CRM" approach for setup, so we did not use any individual APIs.