Item: Dropbox
Rating: 8
Author: Verified User

Overall Satisfaction

Pros and Cons

Pros

Great for "no thought" file back up
Synchronizing files across multiple computers and devices
Enabling iOS devices to better handle more file types
Share files with others

Cons

Not a good archive backup system
Not a substitute for version control

Return on Investment

Backing up files in realtime
Always having access to relevant working files

Likelihood to Renew

It has worked consistently and made life easier

Likelihood to Recommend

Product Usage

Users and Roles

2 - Creative services, operations, HR.

Support Headcount Required

None.

Business Processes Supported

File sharing, synchronization, and backup.

Evaluation and Selection

Products Replaced

Mix of online back up and portable media.

Alternatives Considered

Box, Google Drive

Implementation

Implementation Rating

Quick to set up.

Implementation Details / Implementation Partner

Implemented in-house

Training

Training Types Used

Online training
Self-taught

Ease of Dropbox Training

Yes.

Configuration

Additional Customization Considerations

Using it as is.

Support

Support Rating

Usability

Easy to set up across devices. The browser UI is pretty basic but works well enough.

Reliability

Reliability and Availability

Performance

I wish file transfer was a little faster at times.

Integration

Systems Integrated With

Airdropper is a web app that allows non-dropbox users to send or receive files from your dropbox account

Easy to set up but really should be part of the product. Results in extra cost.

Future Integration Plans

Vendor Relationship

Pre-Sale Experience

Easy.

Key Negotiation Points

No terms, service is subscription based as needed.

Comments

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Pros

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