Eventbrite for nonprofits
February 12, 2020

Eventbrite for nonprofits

Shaelina Holmes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Eventbrite

We use Eventbrite to manage monthly free events (donor engagement) and our annual fundraisers. It syncs with our donor management system and email platform very well. It is used for the development and Marketing arms of the non-profit organization. It helps manage donor contacts and contributions seamlessly.

Pros

  • Ticketing with plenty of options.
  • Email reminders and syncing with email service providers.

Cons

  • The guest list feature isn't explained very well.
  • For non-profits, it would be helpful to allow ticket purchases to be processed by alternative payment processors.
  • We've seen a 300% increase in monthly visitors to our organization, which has translated to about $100,000 in annual revenue.
  • Using Eventbrite for our major fundraisers has increase awareness of our events and simplified the ticketing process a million times over.
We didn't evaluate any other platforms too deeply because Eventbrite had the cheapest fee per ticket and the value of an already successful and connected platform for event discovery was important to us.
Customer support is responsive, and there was an occasion where something needed to be tweaked on our account from the backend, but their help forum isn't very user-friendly.

Do you think Eventbrite delivers good value for the price?

Yes

Are you happy with Eventbrite's feature set?

Yes

Did Eventbrite live up to sales and marketing promises?

Yes

Did implementation of Eventbrite go as expected?

Yes

Would you buy Eventbrite again?

Yes

There really isn't a better event manager platform out there! It's worth the price per ticket, and passing off the Eventbrite fees to the customer/donor seems to work really well. Many times, guests will say that they discovered our event through Eventbrite - free marketing is great!

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